I have a Bachelors degree in Homeland Security and Public Safety, and a Masters degree in Homeland Security. I am a Senior Training Instructor and a Firearms Instructor, and am a member of the Georgia Vulnerability Working Group and the National Domestic Preparedness Coalition.

“PROACTIVE LEADER AND PROBLEM SOLVER”
Over twenty years experience in senior and executive management level positions. Experience in building, revitalizing and optimizing a company’s organizational infrastructure policies and procedures, and contractual strategies to optimize results.

Kathy Johnson
770-776-6797 or 770-963-0697
johnsontwinkathy@comcast.net

CAREER OBJECTIVE

To obtain a Human Resource position with a stable company that promotes a professional environment and utilizes my Human Resource skills in recruitment, employee relations, compensation, safety, benefit administration, Worker’s Compensation, training and supervision and payroll.

HIGHLIGHTS OF SKILLS AND QUALIFICATIONS

• Industry experience includes Manufacturing, Telecommunications, Pharmaceutical, PEO, Government, Construction, Distribution, Newspaper, and Retail in Corporate, Division, Distribution Center and Call Center environments/business units.

• A leader in highly visible positions including HR, Accounting and Office Management which utilize my ability to multi-task, coordinate training and organize company events that boost morale and promote teamwork in multiple locations and states.

• Serve as an advocate for employees and managers to resolve issues in a win/win manner while fostering a positive work environment.

• Supervision includes human resources as well as order entry, purchasing, cash control, inventory control, safety, accounting and receptionist functions.

• Computer skills include MS Office (Word, Excel & PowerPoint), HRIS and Accounting Software – data entry, setting up corporate/system data and generating reports on Kronos, ADP, TBS, Peachtree, SSS, Great Plains and other time keeping, HR, and accounting software.

• Employee Relations-- Advise management, counsel with employees and assist with disciplinary action plans; Communicate HR processes to employees through new employee orientation, written and verbal communications; Promote process improvement and effective communications; Identify process improvements; Coach managers in understanding employee issues, concerns and underlying causes and creating resolutions.

• Talent Management including sourcing, full charge recruiting and terminations. Work with all levels of the management team on employee relation/performance development issues with fast growing companies.

• Administration of benefits and knowledge of employment laws pertaining to PTO, FMLA, LTD, STD, Life, Health, Pension, 401(k), 457, Drug and EAP, Flex Spending (Health and Dependent Care). Section 125, Affirmative Action Plan, ADA, FLSA, COBRA Workers’ Comp. Wellness program, unemployment, drug free workplace.

• Maintain reports and documentation pertaining to employee records, recruitment, review, promotion and training; Vets 100, EEO-1 and AAP.

• Training/developing includes coordinating training, presentations and developing staff by fostering good customer relations; documentation of training; communicate benefit changes and HR processes to employees and managers.

• Compensation including full charge payroll and managing the review process as well as maintaining job descriptions and job classifications.

• Create, revise and communicate changes in policies, practices and procedures based on knowledge of the Employee Handbook to promote consistent and fair decisions by management in all matters of employee relations.

• Accounting experience includes preparing Journal entries, balancing various general ledger accounts, full charge payroll, job costing, Accounts Payable, Accounts Receivable, (Invoicing, Posting receipts, collection calls and resolving credit issues), banking (deposits, transfers, line of credit, balancing bank statements), full charge payroll (entry, processing, commissions, taxes, W-2/1099, month end closing/reports) and signing checks manually and electronically. Compile various sales and control reports.

• Customer Service skills apply to internal and external customers including all level of employees and managers, retail stores, wholesale accounts, subcontractors, general public suppliers and vendors.

EMPLOYMENT HISTORY

Recruiting & Retention MGR Rockdale County 10/08-07/10
HR Generalist/Recruiter Komatsu Forklift U.S.A. 07/07-05/08
Human Resource Manager ProCare Rx 09/05-03/07 Payroll & Benefits Specialist/HR City of Duluth 10/04-09/05
Office Manager Anthony & Sylvan Pools 10/02-04/04
Human Resource Manager MinTel Communications 09/99-01/02

EDUCATION AND TRAINING

HR Management Generalist Certificate Program Kennesaw State Univ/SHRM
Training on various HR topics in support of PHR Certification (separate list available)
B.B.A., Marketing Georgia State University
Associate, Business Gainesville Jr. College

SUMMARY

Business professional with demonstrated accomplishments in auditing and software development. Recognized for attention to detail, organizational skills, exceptional problem solving, critical thinking, multi-tasking ability, and interpersonal skills.

PROFESSIONAL RECOGNITION / ASSOCIATIONS

Beta Gamma Sigma National Scholastic Honor Society
Phi Kappa Phi National Honor Society
Outstanding Achievement Accounting
Outstanding Achievement Economics
University of West Georgia Accounting Honor Society
Association of Government Accountants (AGA)

PROFESSIONAL EXPERIENCE

U.S. DEPARTMENT OF HEALTH & HUMAN SERVICES (OIG)
Atlanta, GA 2009 - 2010
U.S. DEPARTMENT OF EDUCATION (OIG), Atlanta, GA 2008 - 2009
Auditor - Performed all phases of the audit program life cycle in conjunction with higher-grade auditors and team members.

+ Promoted efficiency, effectiveness, and integrity of client programs by sampling the adequacy and reliability of internal control systems.

+ Supported compliance with governing regulations by examining program documents as well as previous audit reports. Established techniques to discover and prevent fraud.

+ Ensured each audit met the highest standards of quality, satisfied generally accepted government auditing standards and accounting principles, and was completed within agreed upon time frames.

+ Applied a practical application of audit standards, procedures and technology to audit activities. Developed audit procedures and drafted assigned segments of audit programs including the planned objectives, scope and methodology. Conducted interviews, audited records, and prepared work papers to document the results.

+ Contributed to written audit findings and recommendations for incorporation into an overall report ensuring technical accuracy, and reasonableness and effectiveness of recommendations.


DELTA TECHNOLOGY, Atlanta, GA 1997 - 2003
Software Developer - Performed all stages of software development life cycle, from analysis through implementation and post production support for accounting, employee health benefits, and data warehouse departments.

+ Enhanced management access to vital corporate information used for strategic financial decisions by designing and developing custom software application programs and databases.

+ Improved data integrity by creating and integrating user interface transaction data with central data warehouse repository to support management decision system and trend reporting needs.

+ Reduced benefit processing time by over two weeks and answer response time per employee by converting manual employee benefit enrollment process to automated web system.

+ Created greater customer satisfaction and operating efficiency by analyzing and defining program requirements; creating computer code; testing, implementing, and documenting program processes.

+ Wrote narratives, conclusions, and instruction documentation to guide end users and management.

PREVIOUS PROFESSIONAL EXPERIENCE

WINDSOR GROUP, Atlanta, GA
Pogrammer / Analyst

METROPOLITAN ATLANTA RAPID TRANSIT AUTHORITY (MARTA), Atlanta, GA
Programmer

EASTERN AIRLINES, Atlanta, GA
Chief Agent Supervisor, Ticket Agent, Reservations Agent

EDUCATION

+ Keller Graduate School, Atlanta, GA, CPA Review coursework
June 2006 to November 2006

+ Bachelor of Business Administration, Accounting, University of West Georgia, Carrollton, GA
Graduated 2006
Grade Point Average 3.76

+ Associate of Science, Business Administration, Atlanta Metropolitan College, Atlanta, GA
Graduated 2004
Grade Point Average 3.92

+ Associate of Applied Science, Computer Programming, Atlanta Metropolitan College, Atlanta, GA
Graduated 1994
Grade Point Average 4.0

EDUCATION / SKILLS SUMMARY

Financial and Tax Accounting
Knowledge of FASB, GAAP, GAGAS, SOX
Cost and Managerial Accounting
Financial Statement Analysis
Strategic Planning
Critical Thinking
Analysis and Problem Solving Skills

TECHNICAL SKILLS

TeamMate
GovTrip
MS Office Suite
ACL – Audit & Financial
BRIO
Peachtree Accounting
Informatica
EzTrieve
Natural
Cobol

Regards,

I am a Transient Student relocating from Virginia and is seeking fulltime permanent employment to complete my education in Business Management. I have 16 credit remaining before obtaining my undergraduate degree. I plan to further my education and will be remaining in Augusta, Georgia.

* Resume Attached *

ELLA ANDRADE

AUGUSTA, GEORGIA 30906
PHONE (706) 798-0296 OR (703) 732-5949 • E-MAIL ANDRADE_EM@YAHOO.COM

KEY SKILLS AND STRENGTHS

• Organization: Very well organized and comfortable working in a multi-tasking project-oriented environment. Known as a "highly organized and productive employee".
• Communication: Outstanding verbal and written communication abilities. Adept at communicating with all levels of internal staff as well as high-ranking military personnel.
• Collaboration: A highly effective team player that understands the value of working together towards a common organizational goal.
• Financial Management: Knowledgeable of accounts payable, accounts receivable, bank reconciliations, collections, invoice processing in purchase ledger and authorizations, knowledge of payroll time, posting payments and possesses strong communication skills for dealing with irate customers and supplier queries over phone.
• Training: Experienced and effective at training new employees and co-workers alike. Possess a natural teaching ability for which I have been complimented many times, both by my trainees and my supervisors.
• Technology and Tools: Knowledgeable and skilled in the use of office software applications, equipment and machinery; (fax, copier, scanner, Microsoft Word XP Vista, Excel, Access, PowerPoint, Outlook, Deltek Vision; accounting software application and Lexis Nexus, police and court databases).

EXPERIENCE

Intersections, Inc., Chantilly, VA 2007-2009
Customer Service Associate for a leading global provider of consumer and corporate identity risk management services to over eight million customers.
• Received and handled incoming phone calls, reviewing and assisting customers and clients with resolving any fraudulent activity to customer credit information pertaining to Credit Reporting Agency.
• Demonstrated ability to work in a highly secured environment. Responsible for inputting personal and confidential information into company databases. Coordinated and assigned work to other staff members and performed other processes with a strong attention to detail and accuracy.
• Knowledgeable of Windows based software programs; Microsoft Word XP, Vista, Excel, Access, Deltek Vision and Outlook: Accurint and Lexis Nexis software (Police and Court databases).
• Strong ability to apply knowledge of Fair Credit Reporting Agency’s rules and regulations to resolving customers’ account issues.

Mid-Atlantic Communications/Comcast, Largo, MD 1996-2002
Office Manager in a competitive telecommunications firm that provided products and services to over 4,000 business clients throughout the Tri-State area.
• Excellent communication and customer service skills; handled incoming calls of subscribers regarding cable, internet and telephone; assisted with troubleshooting problems and maintaining proper installation and maintenance of telephone, cable and internet equipment.
• Performed daily accounting functions; processed daily accounts receivables and payables; analyzed billing errors, posted payments, deposited daily cash, checks, and credit card transactions, generated monthly checks for payment vouchers, with knowledge of Deltek Vision accounting software application.
• Evaluated, monitored and assisted with training of new employees
• Served as dispatcher and liaison between Mid-Atlantic technicians on Bolling Air Force Base and Base Commander; represented Mid-Atlantic’s upper management at monthly meetings on Base.
• Managed technicians at field locations in complying with administrative and government procedures regarding cable installation, policies and procedures

EDUCATION

College Work-study, Library assistant November, 2009 – January, 2010
Assisted Librarian with the cataloging of books, magazines, newspapers and brochures. Assisted students and professors in locating materials. Administered accuplacer placement tests for new students and exams left for students by professors. Loaned out headphones and other equipment needed by professors and students.
Assisted students with the proper usage of computers, scanners, copiers and fax equipment.

Transient Student (relocation)
Augusta State University, Augusta, GA August, 2010
Bachelor of Science in Business Management

Sanford Brown College, Vienna VA Anticipated Graduation Date: June, 2010
Bachelor of Science in Business Management GPA: 3.85

Berkeley Education Center, Alexandria VA Business Software Mgt Certificate, May 2001

Shelby State Community College, Memphis TN September, 1982 - June, 1984
Associate of Applied Science, Business Accounting GPA: 3.80

HONORS AND AWARDS

Sanford Brown College, Vienna, VA
Presidential Scholarship Award in spring 2007, Honor Society in 2008 & 2009, Dean’s List in spring 2007 & 2008, President’s List in 2008 & 2009
Business Honor Society Tutor

Family Resource Learning Center , Alexandria, VA
Family Support Services Volunteer Award in September 2002 & August 2004

Certificate of Achievement for 1996
Bolling Air Force Base, DC

American Red Cross Volunteer; AFAP Conference January, 1996 & February, 1996
U.S. Army, Fort Meyer, VA

As an Appraiser III/Auditor, I supervised and assisted junior appraisers with their research and audits that they were conducting. Through my research and audits I was able to find substantial amount of taxes that were under reported to Gwinnett County.

I am a hard working, faithful employee who puts a high level of effort to any job that I have ever had or will in the future. I am able to multi-task and needs little or no supervision. I am also a team player who works well with my co-workers.

I am currently pursuing my Associates Degree in Marketing Management with a concentration in Finance & Banking.

I have an excellent knowledge of computers and Microsoft Suites, and I hold an MBA, B.S., Industrial Engineering Technology, and A.S., General Engineering degrees.

Additionally, I have certification as a Six Sigma Green Belt, EPA 608 Type I /EPA R-410A Technician, and AutoCAD. My skills also include proficiency in CMMS. Please contact me at your earliest convenience to discuss the opportunities that you may have within your organization for facilities management personnel.