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Utility Billing Clerk Supervisor

Sylvester


Listing Summary

This position is responsible for providing clerical support to the Utilities Department.

 

MAJOR DUTIES

 

  • Performs all clerical and secretarial duties for the department.
  • Performs duties of Superintendent in his absence, such as prioritizing tasks, making decisions, and responding to employee and/or customer issues.
  • Provides administrative assistance to the Superintendent by composing and disseminating information to staff.
  • Resolves customer complaints, billing inquiries, and meter maintenance requests.
  • Reviews and approves payments; monitors expenditures under some budgetary accounts.
  • Assists with purchasing department materials, supplies, and tools; writes and maintains purchase orders.
  • Issues work orders, wiring permits, irrigation permits, re-reads, and meter maintenance requests.
  • Maintains gas consumption records for all city-owned vehicles; enters employee name, vehicle, and department information to database; programs all vehicle keys.
  • Maintains records of department capital purchases; monitors expenditures for budgetary compliance and timely project completion.
  • Answers phones, directs calls, and provides information as requested
  • Assists with the development of administrative policies and procedures for the department.
  • Composes and types bids, forms, and correspondence for the superintendent.
  • Prepares and maintains inventory records and files for the Gas and Light departments.
  • Completes and submits required reports to the Georgia Department of Natural Resources, Environmental Protection Division, and the Public Service Commission.
  • Answers after-hours emergency calls for utilities services; notifies Superintendent and appropriate personnel.
  • Performs related duties as assigned.
  • Make reports for Slytel billing.

Listing ends on:

5/10/2024