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Director of Human Resources


Listing Summary

Summary of Position:

The Human Resources Director is responsible for directing the activities of the Human Resources Department. The Human Resources Director administers a broad range of human resource management functions City-wide, including: employee relations, staffing and recruitment, compensation, employee benefits, policy and procedure development, training and development, performance management and maintenance of personnel records. 

Essential Duties and Responsibilities:

The following duties are normal for this position.  The omission of a specific statement from the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.  Other duties may be required and assigned.  

  • Manages recruitment and selection process for all city positions.
  • Supports management by providing human resources advice, counsel, and decisions.
  • Prepares special studies and reports at the request of the City Manager.
  • Consults with legal counsel as appropriate on personnel matters.
  • Prepares the budget for Human Resources.
  • Formulates and reviews the city’s policies, procedures, and practices on personnel matters (The Employee Handbook).
  • Maintains knowledge of industry trends and employment legislation and ensures city’s compliance.
  • Resolves inquiries from employees and department heads regarding benefits programs.
  • Assists local insurance broker in bidding insurance.
  • Maintains confidentiality of work-related issues and City information.
  • Point of contact for wellness and employee engagement initiatives.
  • Maintains personnel files and archives documents in accordance with the retention schedule.
  • Manages the new hire process to include: application tracking, preparing offer letters, preparing employee benefits and new hire packets, setting up drug screenings, orientations, and routing paperwork for background checks.
  • Maintains the PTO donation bank.
  • Handles all FMLA leave requests.
  • Submits payment of Human Resources invoices.
  • Assists employees with retirement and disability requests.
  • Creates and maintains policies and classes for sexual harassment, Family Medical Leave Act (FMLA), and discrimination.
  • Completes and/or receives employee action forms from department heads to create/update/change employee records, such as appointments, terminations, pay changes, promotions, demotions, and transfers.
  • Completes requests for verification of employment.
  • Processes changes in employee insurance coverage.
  • Manages open enrollment.
  • Processes all terminations and ensures that all necessary paperwork is completed, such as separation notices and requests for funds from pension if not vested.
  • Processes termination of insurance coverage for terminated/retired employees or ineligible dependents.
  • Administers Consolidated Omnibus Budget Reconciliation Act (COBRA) plans as necessary.
  • Processes notices of death of covered employees, retirees, vested retirees and/or dependents.
  • Administers the workers’ compensation plans, files all forms, and follows up on each individual case; maintains worker’s compensation log of all injuries reported/suffered by city employees.
  • Administers liability, automobile, and property insurance by submitting necessary forms to the insurance company and maintaining files.
  • Coordinates all employee benefits, including short-term and long-term disability, health/dental/vision insurance, flexible spending accounts, employee assistance programs, and life insurance.  Investigates and resolves issues and discrepancies regarding plans. Verifies/audits all insurance invoices. Submits changes to providers as needed.
  • Conducts wage and benefit surveys to analyze and evaluate pay rates and benefits based on external market conditions.
  • Performs other related duties as assigned.

Desired Skills and Qualifications:

  • Extensive knowledge of all laws and regulations as they pertain to employment and benefits, for example: ADA, FMLA, At-Will Employment, FLSA, Equal Employment, Child Labor, COBRA, etc.
  • Working knowledge of MS Office suite.
  • Skilled in the use of a computer, and basic office equipment (phone, fax, copier, etc.).
  • Ability to effectively evaluate personnel.
  • Ability to communicate clearly and concisely, in both oral and written form.
  • Must be able to work effectively with the Mayor, City Council and professional staff members in City government.
  • Must be able to function effectively in a work environment in which the employee is exposed to significant public scrutiny and be able to adequately and effectively address public questions and concerns as well as interact with members of the community.
  • Ability to advise and influence at all levels of the organization.
  • Experience creating and delivering training programs.
  • Leadership and supervisory experience preferred.
  • At least 3 years professional experience in Human Resources, preferably in government.
  • Experience using governmental software preferred.

Mental and Physical Requirements:

  • Ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).
  • Ability to communicate orally and to perceive and discriminate colors or shades of colors, sounds, taste, odor, depth, texture, and visual cues or signals.  
  • Performance of essential functions may require exposure to dirt, dust, pollen, odors, wetness, humidity, rain, fumes, smoke, temperature and noise extremes, hazardous materials, fire, unsafe structures, heights, confined spaces, machinery, vibrations, electric currents, traffic hazards, bright/dim lights, toxic agents, explosives, water hazards, disease, pathogenic substances, or rude/irate customers.
  • In compliance with the Americans with Disabilities Act, or other applicable law, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the City.

Other Requirements:

  • Must be eighteen (18) years of age or older.
  • Bachelor's degree from an accredited college in Human Resources Management, Business Administration, Public Administration, or related field. Master’s degree preferred.
  • SHRM, PHR, and/or CHRM certification preferred.
  • Must possess and maintain a valid Georgia driver's license.
  • Must be able to work various shifts, including nights, weekends, and holidays.
  • Ability to pass a pre-employment background investigation, to include but not limited to, a drug screening and an oral interview.
  • Must be bondable.

At-Will Employment:

This classification specification does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.

Employment with the City of Doraville is at-will in accordance with Georgia law.

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