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Downtown Business Development Manager

City of Albany

Listing Summary

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.  Identifies or proposes potential business deals by contacting potential partners; discovers and explores opportunities. Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluates options; resolves internal priorities; recommends capital outlays. Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examines risks and potentials; estimates partners' needs and goals. Closes new business deals by coordinating requirements; develops and negotiates contracts; integrates contract requirements with business operations. Consults with staff to review work requirements, status, and problems; resolves complex or problem situations; advice, and technical expertise. Processes a variety of documentation associated with downtown operations, per established procedures and within designated timeframes; distributes documentation or maintains records. Compiles and/or monitors various statistical data pertaining to downtown operations; performs research as needed; makes applicable calculations; analyzes trends; prepares or generates reports; maintains records. Manages and coordinates downtown projects and activities as assigned. Prepares various forms, reports, correspondence, rate studies, surveys, agendas, proposals, spreadsheets, budgets, or other documents as needed. Operates a computer to enter, retrieve, review or modify data in computer database; verifies accuracy of entered data; makes corrections; uses knowledge of various software programs to operate a computer in an effective and efficient manner. Answers the telephone; provides information, guidance and assistance; takes and relays messages or directs calls to appropriate personnel; returns calls as necessary. Communicates with Assistant City Manager, City Manager, other city officials, employees, city departments, legal officials, outside agencies, consultants, customers, and other individuals to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice/direction; makes presentations to the City Commission, outside agencies, and the public regarding status of small businesses and the small business program. Attends meetings; serves on various boards and committees, representing the downtown office as needed; makes speeches or presentations. Maintains a comprehensive, current knowledge and awareness of applicable laws, regulations, policies and procedures; maintains an awareness of new trends and advances in the profession; reads professional literature; maintains professional affiliations; attends workshops and training sessions. Provides assistance to small businesses by interacting effectively, professionally and in high visibility situations with the public, explaining City policies and procedures, conveying the needs and desires of small businesses to City/County officials, providing appropriate data and services such as maps and statistical research.  Provides follow-up measures to ensure that small businesses are abreast of changing rules and regulations regarding tax collections and recordkeeping, conducts telephone inquiries/surveys for various issues; and documents and compiles data regarding progress. Supervises and participates in the maintenance of files and records pertaining to small businesses and programs monitored which could benefit them; compiles and/or monitors various administrative and/or statistical data pertaining to departmental operations; performs research as needed; makes applicable calculations; analyzes trends; and prepares or generates reports. Responds to routine requests for information/assistance from employees, officials, the public or other individuals; answers the telephone; takes and relays messages or directs calls to appropriate personnel; returns calls as necessary. Responsible for preparing short and long-term marketing objectives and marketing strategies; uses social media marketing, branding, and other traditional and non- traditional methods to advertise programs. Develops and implements a main street approach for the business and residential district, special events (including obtaining sponsorship and donors) to promote public awareness and use of commercial and residential districts. Attends meetings; serves on committees as needed; may prepare agendas for Committee and ADICA meetings; may take dictation; reviews and/or transcribes meeting minutes. Creates and maintains the accounting records using the QuickBooks and JD Edwards software. Reconcile all accounts as needed. Assist the accounting department in running and customizing reports that provide business analysis and results. Perform banking functions as required. Develops, conducts, and documents the activities of the Downtown Revitalization program. Recruits volunteers from the business and residential community to participate in the various revitalization activities. Manages the activities of the downtown revitalization program, volunteer committees, assists in implementation of committee work plans for specific projects and administration of budget, purchasing, and periodic reporting. Develops strategies for business district enhancement that are comprehensive and inclusive. Serves as liaison between business community, commercial district constituents, as staff liaison to related boards and various governmental entities; meets regularly with business owners to answer questions, provides technical assistance, explains program information, and to resolve problems; assists with reviewing requests for funds; coordinates and facilitates training and orientation workshops; works to recruit and retain businesses; obtains and administers appropriate federal and/or state grant funding; utilizes revitalization tools as appropriate. Prepares project reports for Downtown Director and modifies schedules or plans as required.  Manages activities of the projects to ensure projects progress on schedule and within prescribed budget.  Performs special assignment as directed; organizes and conducts special projects in support of small business development and Downtown Albany and act as liaison with consultants and vendors.  Compiles and/or tracks various administrative and/or statistical data pertaining to Downtown Albany, etc.; performs research as needed; makes applicable calculations; analyzes trends; prepares or generates reports; maintains records. Manages content and flow of all outbound communications including the web site, e-newsletter, social media channels, annual report and print advertising. Develops and oversee production and implementation of all marketing and special events and secure sponsorships and partnerships to offset costs and cross-promote. Creates and implements an aggressive public/media relations campaign to promote Downtown Albany programs and initiatives and maintains press coverage through the development of relationships with key local and regional media. Coordinates press releases, news conferences, editorial boards and interviews/statements on behalf of the Downtown Director, Development Authority, and ADICA. Conducts and/or oversee marketing research and analysis; develop metrics to assess the effectiveness of marketing strategies.

Minimum Qualifications

Bachelor’s  degree in Business Management, Public Administration, Planning or closely related field required; Master’s degree preferred; additionally four or more years related experience and/or training required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.  


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