Listing Summary

Position Summary
This position is responsible for the full cycle certification process and ensuring the department is compliant with state certification and/or national accreditation and regulation standards of applicable governing bodies, including but not limited to Georgia Association of Chiefs of Police (GACP) and Georgia Police Accreditation Coalition (GPAC).

Position Description
Essential Job Duties

• Collaborates with key staff members to manage, develop, implement, maintain, and evaluate current programs as well as create new and existing programs as appropriate.
• Prepares and coordinates departmental activities related to the certification/accreditation process. Develops proofs of compliance for certification/accreditation standards, prepares policy drafts, prepares written documentation and reports, maintains computer databases, develops, and revises agency forms, coordinates on-site assessments and inspections, tracks the submission of required administrative reports, and works closely with staff on policy development and review.
• Manages policy program within the police department, researching best practices, creating policies while guiding personnel within various groups in carrying out policies.
• Assist with managing the program for certification/accreditation.
• Assist in identification and development of new programs, systems, procedures, or equipment to improve performance of the agency in compliance with standards. Participates in periodic inspections to establish and monitor compliance as it relates to departmental policies and procedures.
• Ensures the appropriate and timely development of certification/accreditation files.
• Oversees the department’s policy management software (Power DMS) to include maintenance and updates.
• Develops and maintains relationships with stakeholders to include serving as a liaison with other agencies and staff regarding the certification/accreditation process, including but not limited to Georgia Association of Chiefs of Police (GACP) and Georgia Accreditation Coalition (GPAC).
• Prepares the department for and facilitates on-site certification/accreditation inspections and coordinates personnel assigned to on-site team and leads personnel in accomplishing goals and objectives.
• Maintains and monitors department compliance in auditing within relevant standards and renders assistance with divisions.
• Keep senior level personnel aware of standard changes and/or areas for improvement.
• Develops, maintains, and updates the department Standard Operating Procedures (SOP) manual.
• Provides technical assistance to other departmental units.
• Manages and tracks all citizen related complaints.
• Handles onboarding procedures for new hires including POST requirements.
• Assist the training division as needed.
• Performs other related duties as assigned.

Knowledge required by the position

• Knowledge of modern office practices and procedures.
• Knowledge of city and departmental rules, policy, and procedures.
• Knowledge computers and job-related software programs.
• Knowledge of local, state, and federal laws.
• Skill in prioritizing and organizing work.
• Skill in prioritizing and organizing work.
• Skill in interpersonal relations.
• Skill in oral and written communication.
• Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.

Supervisory Controls
The Lieutenant assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.

Guidelines

Guidelines include federal, state and local laws, and department and city policies and procedures.  These guidelines are generally clear and specific but may require some interpretation in application.

Complexity/scope of work

• The work consists of related administrative and analytical duties. The need for accuracy and attention to detail contributes to the complexity of the position.
• The purpose of this position is to oversee the departments certification/accreditation program. Successful performance contributes to the efficiency and effectiveness of department operations.

Contacts                 

• Contacts are typically with department personnel, other city employees, representatives of other law enforcement agencies, representatives from GACP and GPAC, and the general public. 
• Contacts are typically to give or exchange information, resolve problems, and provide services.

Physical demands/work environment

• The work is typically performed while sitting at a desk or table.
• The work is typically performed in an office.

Supervisory and Management Responsibility

None.

Minimum Qualifications

• Knowledge commonly associated with the completion of a bachelor’s degree in a course of study related to the occupational field or an equivalent combination of education, training, and experience.
• Experience sufficient to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.

The qualifications listed above represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.