Employment Opportunities  >>  Public Safety

Communications Officer

Alpharetta Department of Public Safety

Posted: Feb. 1, 2018

End Date: Feb. 23, 2018

Thank you for your interest in becoming an Alpharetta Communications Officer. We will be accepting applications through February 23rd, 2018 at 4:00 pm for the Communications Officer position. Our selection process will include the following:

  • Pre-Selection Questionnaire

  • City of Alpharetta Application and Background Packet

  • Online Test
  • Interview Panel
  • Polygraph Examination
  • Interview with the Chief

Communications Officer (911)

Starts on: ASAP
Location: Public Safety Headquarters
Length: Full Time
Rate: $35,280/yr.--$58,910/yr.


Under general direction of Communications Shift Supervisor, receives and evaluates calls from the public concerning crimes, fires, and medical emergencies. Specific duties include: evaluating calls for proper action; initiating Police and/or Fire response by obtaining information required for dispatching field units; and entering data into a computer as it is being received.


  • Receives, screens, processes, and monitors emergency 911 calls and non-emergency calls from the public and other police/public safety agencies by radio, telephone and computer-aided dispatch (CAD).

  • Dispatches appropriate agency personnel to incident locations.

  • Responds to requests from law enforcement personnel for license plate, driver's license, criminal history, warrant, missing/wanted person, stolen property, or other information.

  • Operates national/state criminal information computer systems to retrieve/update criminal information and motor vehicle/license records; locates, runs inquiries, and enters updates on data such as criminal histories, warrants, driver's license records, stolen property, or missing/wanted persons.

  • Monitors all GCIC messages received and transmitted via the CJIS Network including but not limited to inquiries, entry, clear and hit confirmation of hot files.

  • Tests equipment and makes minor repairs on same or notifies superior when/if major repairs are required. Changes tapes on recording or radio traffic and telephone calls as needed.

  • Notifies road department and other institutions of severe weather conditions and special instructions if necessary.

  • Assists in the telephone/radio/computer training of new dispatch personnel.

  • Performs other duties as assigned.


    Any combination of education and experience sufficient to successfully perform the essential functions of the job qualifies.

  • High school diploma or GED equivalency.

  • Two years of responsible experience and/or training that includes emergency dispatching, public safety dispatching and radio communications is desirable.

  • College level course work or vocational training in public safety dispatching and radio communications is desirable.

  • Within six months of employment, must obtain valid GCIC Terminal Operator Certification and must complete Georgia P.O.S.T. Communications Officer Certification, Emergency Medical Dispatcher Certification and GCIC Terminal Agency (TAC) Coordinator Certification.

  • Bilingual is a plus.

  • Possession of a valid Georgia Class C driver's license.

    We will be accepting applications until February 23rd, 2018.

    The City of Alpharetta Public Safety Department will be accepting applications for the purpose of filling openings within the Public Safety Department for the position of Communications Officer. Interested persons should submit an application (found on the City website, www.alpharetta.ga.us, in the Public Safety recruitment tab) or send to the Alpharetta Public Safety Department, Office of Professional Standards, 2565 Old Milton Parkway, Alpharetta, GA 30009. Accepted applications will be followed by a written test and an oral board. Applicants will be notified via e-mail regarding the testing. Equal Opportunity Employer

    E-Verify: In accordance with state and federal law, this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. In order to determine whether Form I-9 documentation is valid, this employer uses E-Verify's photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services' (USCIS) photograph.

    Employers may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9.

    IMPORTANT: If the Government cannot confirm that you are authorized to work, this employer is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment.

    Employer ID: 95319

    Authorized On: 01/29/2008