Performs administrative clerical work of routine difficulty involving word processing, filing, data entry, answering telephones and other general clerical duties. Provides information to departmental staff and the general public; operates various office equipment; serves as department receptionist.
ESSENTIAL JOB FUNCTIONS: (All responsibilities may not be performed by all incumbents.)
Types letters, memos, charts, labels, reports, or other correspondence using word processing software.
Answers phones, takes messages, screens calls, provides information to callers, receives citizen complaints, and directs calls and messages to appropriate persons.
Answers emergency and non-emergency calls from the public, transfers calls or directs calls to other County departments.
Greets visitors and the general public, assists with information or responds to questions.
Schedules appointments, meetings, or reservations at the request of department staff.
Picks up, sorts, and delivers mail; presorts first class mail and prepares for mailing; processes express mail and express packages.
Opens, stamps, sorts, and distributes incoming mail.
Enters and retrieves a variety of routine and complex information using a personal computer; uses the computer system to enter, update, and retrieve a variety of daily, monthly, and yearly reports.
Files and retrieves documents in an orderly fashion so that materials can be easily located.
Photocopies reports, charts, memos, and other various documents for staff.
Serves as liaison with other County personnel to assist department.
Performs other related duties as assigned.
MINIMUM QUALIFICATIONS REQUIRED:
All candidates to fill a vacant position in this classification must meet the following minimum requirements:Education and Experience: High school diploma or GED; and, Six months to one year of progressively responsible related experience; or, Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.