Employment Opportunities  >>  Human Resources

Human Resources Director

CITY OF NORCROSS

Posted: Jun. 26, 2018

End Date: Sep. 26, 2018


The Human Resources Director is responsible for providing support to the City Manager and Department Heads in the assessment, analysis, design, development, implementation and evaluation of City human resources documents, policies, procedures, processes, functions, and training. Develops and administers the budget for the department and makes recommendations to City Manager. Also presents the strategic plan for the department to City Manager, Mayor and Council.

Human Resource functions include, but are not limited to: job analysis, job descriptions, performance standards, performance evaluation, personnel handbooks, recruitment processes, employment applications and processes, selection devices and processes, new employee orientations, wage and benefit surveys, exit interviews, and ensures compliance with Federal, EEO, and other applicable guidelines. 

Also manages the Payroll & Benefits Specialist.

Essential Duties and Responsibilities:
Performs planning, administrative and coordination duties such as attends Department Head meetings as required, supervises and/or participates in the preparation of daily, special, and periodic reports. Maintains equipment, supplies and facilities as needed. Analyzes and recommends improvements to equipment, supplies and facilities. Reviews, analyzes, evaluates, recommends improvement, and/or develops programs, policies, and procedures for relevant City operations. Notifies superiors and key administrative personnel of major incidents, accidents, or emergencies.

Additional duties include:
  • Exchanges information and coordinates efforts/activities with employees and supervisors from all City departments and with various other governmental agencies
  • Maintains contact with the general public (individually and in groups) and other City officials in the performance of duties, as assigned
  • Evaluates human resources contribution to the City’s effectiveness and efficiency; including assessment, design, implementation, and evaluation of human resource activities with respect to strategic and organizational objectives
  • Develops and shapes City polices related to the City’s management of its human resources.
  • Manages human resources files and documents, primarily by using electronic records storage or INCODE.
  • Responds to Open Records and other types of requests for human resources documents.
  • Updates policies and procedures to include the Employee Handbook.
  • Must be willing to respond to after-hours emergencies, work varied shifts occasionally, and work extra hours as required
Manages the City’s Human Resources Staff functions:
Supervises subordinates to assure adherence to federal and state laws and City ordinances; City policies, procedures, directives, rules and regulations; and external directives. Monitors and evaluates performance of subordinates. Coordinates the work of subordinates, making day-to-day task assignments as required. Reviews all types of reports and other work products prepared by subordinates for content, accuracy, completeness, timeliness, effectiveness and proper format.

Conducts, coordinates, and/or supervises the training of subordinates in proper work practices, methods, techniques and procedures; assists in the identification of training needs for subordinates
  • Gathers work performance data, counsels subordinates on job performance, and conducts periodic performance evaluations
  • Counsels subordinates on disciplinary matters; takes and/or recommends appropriate disciplinary action for violations of laws and ordinances, policies, procedures, rules or regulations.
  • Hears complaints and attempts to resolve conflicts among subordinates
  • Conducts career planning and development sessions with subordinates
  • May receive complaints from the general public about City services and/or specific employee(s); provides information to complainant, documents the complaint and resolves the complaint or refers it to the appropriate supervisor.
Manages the City’s Recruitment and Selection functions:
Identify staffing requirements to meet the goals and objectives of the City. Conduct job analyses to write job descriptions and develop job competencies, identify and document the essential job functions for positions, establish hiring criteria based on the competencies needed. Identify sources of qualified applicants, identify internal and external recruitment methods and implement them; develop strategies to market the City to potential applicants. Other duties:
  • Establish and implement selection procedures, including interviewing, testing, and reference and background checks.
  • Perform post-offer employment activities (ensure completion of all employment paperwork, arrange for medical exams, etc.) Coordinate with Police Department Recruiter to ensure seamless onboarding.
  • Develop and implement the organizational exit process
Manages the City’s Pay and Benefits functions:
Analyze, develop, implement, and maintain compensation policies and a pay structure consistent with the City’s strategic objectives. Conduct wage and benefits surveys to analyze and evaluate pay rates and benefits based on external market conditions. Additional duties include:
  • Maintain and administer benefit plans
  • Communicate the compensation and benefits plan and policies to the workforce
Manages the City’s Training and Development functions:
  • Conduct needs analyses to identify and establish priorities regarding training needs
  • Develops, implements, and evaluates training programs
Manages the City’s Health and Safety functions:
Analyze occupational injury/illness needs; and develop, implement and maintain occupational injury/illness prevention and safety training programs (serve as City’s Safety Coordinator). Analyze health and wellness needs; and develop, implement and maintain health and wellness programs. More duties include:
  • Analyze workplace security plans, and develop, implement, and maintain security plans to protect employees (i.e., workplace violence)
  • Analyze workplace emergency response plans, and develop, implement, and maintain emergency response plans to protect employees (i.e., natural disasters, etc.)
Education and/or Work Experience Requirements:
Bachelor’s Degree from an accredited college in Human Resource Management, Business Administration, Public administration or a closely related field; and 7-10 years professional human resource administration experience, preferably two years in working with municipality, government agency or non-profit organization.

The following certifications are especially desirable:
  • HR Certification: CHRM, ACHRM, PHR, SPHR, or IPMA-CP
  • Compensation/Benefit Certifications: CCP or CBP
  • Certificate in Salary Administration
  • Certificate in Executive Compensation
  • Certificate in Health and Welfare Programs Design and Administration
  • Certificate in Retirement Programs Design and Administration