Manages, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.
Organizes, prioritizes, and assigns work activities for senior services, programming and facilities: prioritizes work activities to meet objectives; ensures subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex and problem situations and provide technical expertise; and provides progress and activity reports to County administrators and elected officials.
Develops and implements long- and short-term plans, goals, and objectives for department: researches, assesses and develops strategies to meet current and future issues and concerns regarding aging citizens; and implements needed changes, modifications and/or enhancements.
Develops, implements, and updates policies and procedures for department: formulates and develops work methods and practices, policies, standard operating procedures, and training programs; monitors implementation of rules and regulations; and updates policies and procedures as required.
Develops, defends, and implements department budget: determines budget allocations for staffing and equipment needs; monitors expenditures and revenues to ensure compliance with approved budget; coordinates with division staff members regarding division budgets; and maintains related documentation.
Oversees the development of senior services and programming for the County: directs and oversees senior programs; oversees development, publication, and distribution of marketing materials; and administers contracts with and monitors outside vendors.
Enforces rules, regulations, and procedures related to the provision of aging services programs.
Develops, maintains, and supervises monthly reporting system for program plans, input/output, and evaluation of programs related to the aging services program delivery system.
Receives and responds to inquiries from County administrators, elected officials, and the general public regarding department services and activities; provides information and answers questions; attends meetings and makes presentations; prepares and presents information regarding department services, activities, and programs.
Performs other related duties as assigned.
Master’s Degree in Gerontology, Social Work, Public Health or related field; supplemented by five years of progressively responsible experience in Senior Services to include lead or supervisory experience and ten years of experience in the field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.