Under general direction of the Records Supervisor, performs a wide variety of general and/or specialized office support, clerical, and technical work in support of the Public Safety Department; collects, records, transcribes, maintains, edits, and retrieves confidential law enforcement data and information. Performs a variety of recordkeeping functions including processing police reports; receives and assists the public at the front counter and over the telephone; and provides other support and assistance to other non-sworn functions and activities of the Public Safety department.
DUTIES AND RESPONSIBILITIES:
Any combination of education and experience sufficient to successfully perform the essential functions of the job qualifies.
- Performs a wide variety of technical and clerical law enforcement support duties related to collecting, recording, transcribing, maintaining, processing, editing, retrieving, and distributing technical and confidential law enforcement data and information including police reports, citations, warrants, protective orders, and subpoenas.
- Enters, maintains, and retrieves data, reports, and information using a variety of automated law enforcement records systems. Provides statistical data for internal uses such as crime analysis and performance measurement, and for external uses such as CALEA and ICMA reporting.
- Assists the public in person, by phone and by email, with a wide variety of police-related questions and needs, including providing copies of police incident and accident reports. Answers the department’s general, non-emergency phone during business hours and appropriately handles calls. Receives packages, opens, and distributes mail.
- Collects payment by cash, check or bank card for services provided. Maintains balance in cash drawer and coordinates deposits. Handles accounting via the City’s cash system.
- Interfaces with the Georgia Crime Information Center (GCIC) in confidential functions such as researching warrants, driving records, and criminal history; and entering/validating data such as warrants, records of arrest, and pawn transactions.
- Enters warrants in APD warrant’s system; answers calls related to warrant issues; verifies current address; validates existing warrants for stolen guns, wanted persons, and stolen cars; prepares monthly report to ensure warrant system effectiveness.
- Sends out amnesty letter for Amnesty Program and updates system for returned amnesty letter.
- Receives and coordinates responses to all Open Record Act requests.
- Processes all expungement/restriction requests.
- Processes case reports including citation amendments, Department of Motor Vehicle paperwork, domestic violence reports, and traffic accidents; prepares all reports, including both misdemeanors and felonies; processes all reports to be forwarded to proper individual or agency.
- Assists with Police file and record management including their destruction and transformation to micro imaging; scans reports; assists in the implementation of file record management systems and programs. Ensures compliance with state requirements for records retention.
- Collects checks and cash for reports, permits and other matters; maintains appropriate ledgers; prepares deposits and issues receipts.
- Maintains and organizes all inmate records in hard copy and on computer, including reviewing incarceration data for accuracy.
- Receives audits and verifies validity of cases being processed for warrants of arrest, and summons.
- Tracks and schedules transportation of inmates for court appearances within and out of Fulton County.
- Assists in researching jail and criminal history records on past and present inmates for Adult Probation and Parole, and other criminal justice entities.
- Processes background check requests and ensures the information is forwarded to all departments in a timely manner.
- Obtains bond packages and paperwork from the Fulton County jail.
- Coordinates efforts with other county departments and agencies as needed.
- Performs related duties as required or assigned.
- High School diploma or GED equivalency. Associate degree from an accredited college or university with major course work in criminal justice, business administration or a related field is desirable.
- Experience working in a clerical environment that demonstrates a general aptitude for working with the public in a multitask environment, including some word processing experience, supplemented by course work in typing, computer software, office equipment, and office procedures.
- A typing speed of 40 words per minute.
- Capable of being a notary public.
- Possession of a valid Georgia Class C driver’s license.
Please submit: (1) a cover letter of interest, (2) resume, and (3) the employment application.
All documents may be submitted electronically by e-mail to firstname.lastname@example.org
or fax to 678-297-6331. If you are mailing your submission, send all documents to Piper Williams, Records Supervisor, Public Safety Department, 2565 Old Milton Parkway, Alpharetta, GA 30009. The position is “Open until Filled” and may be closed at any time without prior notice.