Listing Summary

City of Mableton, Georgia

Position Title: IT DIRECTOR

Purpose of Position: This position is responsible for the oversight, planning, development, implementation and maintenance of the City’s business and information systems. Responsibilities include the development and maintenance of IT infrastructure; researching and recommending new technologies; developing operating and capital budgets and handling daily operations of the IT system.

Essential Functions & Duties:

• Establishes the City’s technical vision and leads all aspects of its technological development. Leads the organization and staff on IT solutions that support departmental operations. Oversees management of organizational technology projects and organizational project management applications. Executes cost-benefit analyses of proposed IT changes and initiatives as they relate to organizational goals.
• Responsible for systems administration and maintenance on several servers, storage systems, backbone hardware and applications used by City departments; performs network monitoring and troubleshooting.
• Supports City users on information technology resources utilizations; provides phone and computer support to department end users, research, and resolves computer or network related problems; provides training support for city employees on proper use of software applications and hardware.
• Serves as the City’s coordinator in the development and implementation of GIS projects; maintains GIS database and performs applications a requested by City departments.
• Manages maintenance and minor repairs to computers, printers and network equipment.
• Develops and updates the City’s IT operational and financial plan, which prioritizes and incorporates IT initiatives into the annual budget process. Prepares and administers departmental operating and capital budgets for the information technology department; performs long-range IT planning.
• Hires, trains, and instructs IT staff members, monitors their performance and handles all personnel matters for the department.
• Recommends and develops policies and practices to improve the effectiveness and use of information technology.
• Maintains the City’s WAN and LANs.
• Develops and provides City-wide software training and troubleshooting as required.
• Sets and enforces enterprise-wide security policies for all IT assets. Sets and enforces standards for all hardware and software, including desktop PC servers and network equipment, software applications, database engines and network protocols.
• Develops and implements Cybersecurity policies and/or programs to improve the City’s overall security posture; provides security awareness training to ensure that staff is aware of end-user cyber threats that may exist and understand related gaps in the cybersecurity posture that should be addressed.
• Develops and maintains a Disaster Recovery Plan to ensure continuity of operations when unforeseen events affecting the operability of IT systems occur.
• Works collaboratively with the school department’s technology staff in development, funding, and management of an effective network for technology operations and service delivery to meet identified needs and priorities.
• Actively participates as a member of the Mayor’s leadership team. Works collaboratively within the municipal organization, continually improve City services, and appropriately allocate organizational resources across City departments.
• Performs similar or related duties inherent of the position of Information Technology Director.

Preferred Qualifications:

• Bachelor’s degree in IT, computer science, business information systems, or any equivalent degree is required. Master’s degree preferred.
• Microsoft Certifications (MCP, MCSE) preferred.
• Minimum of 3 - 5 years of IT experience required.
• Knowledge of operational characteristics, services, and activities of comprehensive municipal technology applications.
• Knowledge of organizational and management practices as applied to the analysis and evaluation of information technology programs, policies and operational needs.
• Knowledge of methods and tools for management of vendors, needs assessments for hardware and software for users, troubleshooting, integration of applications, research, project management, basic financial analysis, supervision, training and performance evaluation.
• Knowledge of electronic data management systems.
• Knowledge of cybersecurity best practices.
• Knowledge of pertinent Federal, State, and local laws, codes and regulations.

Physical Demands: The work requires sedentary and active engagement with residents, businesses, departments and Mayor and Council, including participation and/or attendance at townhalls and City Council meetings. The employee is occasionally required to exert a light amount of force. This position occasionally requires the use of tools or equipment requiring dexterity.

Annual Salary Range: $55,392.00 - $85,587.00

The City of Mableton has the right to revise this position description at any time and does not represent in any way a contract of employment.