Greets the general public and answers multiple telephone lines; receives inquiries, requests and complaints from the general public and resolves or forwards to appropriate departments
Reviews building permit and land disturbance applications; verifies application information; receives residential and commercial building plans; calculates permit fees
Establishes and maintains data for residential and commercial building projects
Computes amounts for City fees including building permits, land disturbance permits (LDP’s), erosion control bonds, storm-water fees, plans review fees and other associated fees
Receives necessary approval from Public Services, Fire Marshal, engineers, code enforcement and (or) building dept
Issues LDP permits for private residential properties, commercial developments, and approved subdivisions.
Receives, records and totals incoming cash and checks for permits, erosion control bonds; balances daily ledger, generates ledger printout and submits ledger with cash to Finance
Finalizes and closes out permits when final inspections are completed; including bond check issuance
Contacts utility companies for approval on temporary or permanent power requests; maintains related logs and records
Compiles and prints monthly statistical reports for the U.S. Census Bureau, Fulton County Tax Assessor and other agencies and organizations; posts all permits and business activity for Census Bureau reference
Answers questions and provides routine information to commercial builders, developers and homeowners on procedures for obtaining permits, City regulations regarding setbacks, easements and land development requirements
Formulate and files correspondence, memos, statistical reports and other documents for the department
Keeps necessary records up to date
Prepare and respond to open records requests and to incoming correspondence requiring replies
Any other duties as assigned
JOB SCOPE
Job has recurring work situations involving moderate degrees of discretion. The need for accuracy and effective utilization of accepted programs and procedures is high. Errors in judgment and execution will waste time and resources adversely impacting unit performance. Incumbent operates independently but work is verified by supervision.
Education and Experience
High School Diploma or GED
One year of experience in local, state or federal government planning, zoning, community development, housing or building inspections, construction, or related field.
Any equivalent combination of education and experience is acceptable
Knowledge, Skills and Abilities
Knowledge of or the ability to learn the department’s policies and procedures
Knowledge of city policies and procedures that relate to assigned job duties
Ability to plan, prioritize and handle multiple work assignments and projects
Ability to maintain confidentiality and to exercise discretion in performing assigned job duties
Skill in public relations and customer service
Knowledge of applicable local, state and federal laws, standards and regulations relating to various land use, nuisance and public safety codes
Knowledge of inspection, investigative and violation correction techniques
Knowledge of the planning process, zoning and other land use regulatory and planning mechanisms
Skill in reading and interpreting site plans, zoning maps, engineering/architectural drawings, topographic maps and aerial photographs
Ability to prepare, organize and maintain inspection field data, and reports
Ability to analyze complex situations, problems and data, and use sound judgment in drawing conclusions and making decisions
Ability to comprehend and articulate complex facts and relationships in detail, to summarize and write clearly, concisely legibly and professional manner.
Ability to produce or obtain reports, graphs, charts, photographs or other evidence or exhibits
Ability to handle high stress situations and effectively deal with difficult, angry or threatening people