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Land Records Manager

Forsyth County

Listing Summary

Position Information


The purpose of this classification is to supervise and maintain County and City parcel maps, perform associated mapping functions, and provide technical services/support for office of Tax Assessor.


Job Summary


The following duties are normal for this position.  The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.  Other duties may be required and assigned.
Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals; conducts interviews and makes hiring recommendations; coordinates training activities.
Coordinates daily work activities; organizes, prioritizes, and assigns work; monitors status of work in progress and inspects completed work; confers with assigned staff, assists with complex/problem situations, and provides technical expertise.
Ensures the land records division is in compliance with all applicable codes, laws, rules, regulations, standards, policies, procedures, and deadlines; initiates any actions necessary to correct deviations or violations.
Responsible for researching property deeds, plats, condemnations, easements, annexations, and right of ways.  Works closely with the Taxpayer Services Manager and various Tax Appraisers providing pertinent information and research regarding properties.  Performs extensive research and interpretation of the most complex plats and deeds.
Coordinates projects that may begin as simple tasks but expands once larger data issues or information is found, leading to a multiple day project. As data or process issues are uncovered in various sections such as real, personal property, or appeal administration, maybe required to perform extensive data research and prepare applicable documentation of required changes.
Uses a variety of resources and tools to audit complex property ownership and parcel boundary lines.
Performs data entry and analysis within the County geographic information system (GIS) regarding base maps, parcels, ownership, roads, subdivisions, rights-of-way, zoning, and tax digest corrections; updates data in GIS database; enters mapping parcel data from deeds, plats, plots, surveys, or other sources into GIS system.
Reviews, revises, and updates parcel maps; creates, combines, restructures, or deletes parcels; issues parcel numbers; creates land splits; redefines property lines and makes corrections to property ownership, property lines, and acreage; creates and updates legal descriptions; updates sales data, and exemption codes; researches records, maps, and other documentation to obtain data such as special property assessments to be entered into the County's enterprise geographical information system (GIS).
Conducts data collection research, utilizing all or portions of maps, deeds, legal/court records, computer databases, Internet sites, hardcopy materials, or other sources as needed; collects and organizes data for report generation.
Creates standardized practices for assigned area of responsibility and creates process documentation as applicable.
Interacts with taxpayers, answering questions and concerns in person, by phone and mail; educates callers about laws affecting their property value, appeal rights and research tools available on the County's website.
May serve as a liaison to the Tax Commissioner, DOT, GIS, Law, Courts, Planning & Development, Solid Waste.  Responds to inquiries for property research and communicates with various county departments to achieve changes that are agreeable to all parties.
Operates various software and applications such as "Parcel Drafter", etc.
Receives various forms, reports, correspondence, deeds, surveys, maps, plots, plats, utility records, tax records, legal/court records, aerial photographs, computer guides, journals, laws, regulations, manuals, directories, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate.
Operates a computer to enter, retrieve, review or modify data; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, database, geographical information system, parcel mapping, research, e-mail, Internet, or other computer programs.
Operates a variety of specialized/general equipment and tools, which may include a computer, plotter, digitizer, printer, microfiche copier, wide format copier, deed retrieval copier, fax machine, copier, calculator, or telephone. 
Communicates with supervisor, employees, other departments, property owners, realtors, attorneys, surveyors, title searchers, builders, contractors, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Maintains a comprehensive, current knowledge of applicable laws/regulations; maintains an awareness of new technologies, equipment, trends and advances in the profession; reads professional literature; maintains professional affiliations; attends conferences, workshops, and training sessions as appropriate.
Attends meetings, serves on committees, and makes presentations as needed.
Performs general/clerical tasks, which may include copying maps and other documents, sending/receiving faxes, filing documentation, or processing incoming/outgoing mail.
Provides assistance to other employees or departments as needed.
Performs other related duties as required.


Minimum Qualifications


Bachelor's degree from an accredited college or university in Geography, Computer Science, Business Management, or closely related field; supplemented by three (3) years previous experience and/or training involving land records management, tax assessment or computerized mapping, geographical information system operations, and business management; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

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