Listing Summary

POSITION SUMMARY        
This position reports to the Director of Code Enforcement. This position is to conduct investigations regarding zoning code violations and to enforce local zoning codes and ordinances. This position performs a variety of technical duties necessary to execute the requirements of the city’s code compliance programs; monitors and enforces zoning, building, property maintenance, noise, abandoned vehicle, and other codes and ordinances designed to protect the health, safety, and welfare of the residents and the general quality of life. The Assistant Director of Code Enforcement is a resource to other Code Enforcement Officers who provide information on city regulations to property owners, residents, businesses, the public, and other city departments, and divisions.  Also responsible for supervising, planning, and coordinating the activities of a Code Enforcement Team focused on promoting the health, safety, and welfare of the citizens of the client through enforcement of the Rental Housing, Public Nuisance, Property Maintenance, Neighborhood Preservation, Zoning, Sign, and Environmental Codes.

The employee serves in leadership, assisting management with specialized duties and lower level to intermediate employees with problem-solving, expertise, and professional development. The employee may, with adequate training, satisfactory performance evaluations, and competency in executing the routine job duties, master the skills necessary to advance to the next higher-level class, Director of Code Enforcement.

MAJOR DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Code Enforcement

• Schedules and performs systematic property maintenance inspections to maintain or achieve minimum standards.
• Enforces City codes and ordinances pertaining to zoning and housing.
• Compiles documentation for and issues citations for violations.
• Testifies in municipal court as required.
• Performs other similar duties as required.
• Coordinates work schedule with inspection staff and ensures project compliance.
• Tracks productivity of code officers, monitors, and evenly distributes workload, assesses inspector performance, and identifies training needs and opportunities with the guidance of the Director of Code Enforcement. 

• Maintain and ensure a monitoring system throughout the city assigned for code enforcement or housing inspection cases and distribute monthly activity reports to the client.
• Investigate reported violations of municipal resolutions, ordinances, and codes. Pursue direct enforcement and voluntary code compliance.
• Conduct field inspections, maintain case files and gather supporting evidence of code enforcement cases.
• Create, interpret, maintain, and update a record of housing inspection schedules, findings, and data. Enter data, pictures, and updates, as necessary.
• Interpret and enforce the codes consistently for each jurisdiction assigned.
• Document inspection results so that the information is clear, concise, complete, and understandable. Complete paperwork accurately, on time, and thoroughly.
• Track and attend court or adjudication hearings as needed.
• Train and mentor Code Enforcement Officers.

Customer/Community Relationships

• Form and maintain positive relationships with City Hall personnel and other team members.
• Be available, responsive, knowledgeable, and cordial to customers and clients' requests for information.
• Counsel tenants on the importance of maintaining the rental unit to ensure they are in compliance with the lease agreement regarding upkeep of the HVAC (heating, ventilation, and air conditioning) system, care of indoor premises, and timely reporting of needed repairs in order to avoid deterioration of the property. Also, prepare notices regarding violations.
• Attend meetings, planning meetings or pre-construction meetings as required or requested.
• May present to neighborhood and civic groups about the objectives and goals of the Code Enforcement Program.

Continuous Improvement

• Acts as the technical expert to code enforcement or housing officers and clients on code information and code interpretation. This includes being receptive to leading and attending scheduled training.
• Suggest/recommend procedures to improve operations.
• Be cognizant of cost expenditures and report all expenses in accordance with company policies and procedures in a timely manner.
• Attend scheduled training.

Safety & Appearance

• Execute sound safety practices in daily activities and wear proper safety equipment at job sites. Keep safety equipment in proper working condition and notify the supervisor of any malfunctioning or missing safety equipment.
• Maintain a professional appearance and image.

Team Leadership

• Schedule workload and provide technical assistance to code enforcement, housing inspectors, and clerical personnel.
• Identify areas of weakness in an employee’s skills and work to improve those skills through coaching, training, or certification.
• Function as a lead officer on complex inspections. Establishes and maintains effective working relationships with co-workers.
• Prepared required documentation for legal actions; testified in court proceedings regarding code violations; performed follow-up actions as needed to ensure compliance.
• Testify in civil and criminal proceedings regarding code violations and enforcement actions taken.
• Assist in establishing and implementing company policies and procedures.
• Identify areas for improvement in operations, customer service level, and employee efficiency, and implement changes with the approval of the Director.
• Performs other duties as assigned

MINIMUM QUALIFICATIONS

Bachelor's degree in Construction Management, Business Administration, Public Administration, Law enforcement or directly related field; minimum of 10 years of progressively responsible experience in municipal or state code enforcement and compliance work; at least two years of supervisory and administrative experience, or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

• Associate degree in Fire Technology, Environment Studies, Chemistry, Law Enforcement, Construction Technology, Public Administration, or a closely related field. In some instances, experience may be substituted for education.
• Two (2) years of supervisory and or leadership experience.
• Five (5) years of experience in code enforcement related work including: conducting investigations; conducting research; and resolving complaints, concerns, or conflicts.
• ICC Certification as Property Housing and Maintenance Inspector obtained in 18 months.
• Georgia Association of Code Enforcement Level II Certification obtained in 18 months.
• Certification as Level 1B Soil and Erosion Inspector obtained in 18 months.

Preferred Qualifications

• Bachelor’s degree in Fire Technology, Environment Studies, Chemistry, Law Enforcement, Construction Technology, Public Administration, or a closely related field.
• Ten (10) years of experience in the code enforcement field.
• Knowledge of general construction practices, procedures, and requirements; and dispute resolution techniques and methods.
• Ability to establish and maintain effective working relationships with employees, citizens, and elected officials.
• Ability to manage sensitive or stressful situations with tact and diplomacy.
• Ability to communicate effectively both orally and in writing and make presentations.
• Ability to read, interpret, and explain City codes and site plans, maps, and work plans.
• Georgia Association of Code Enforcement Level III Certification obtained in 3 years.
• Completion of continuing education courses under the International Code Council.

Certificates, Licenses and Registrations

Must possess and maintain a valid Georgia driver's license. 

Knowledge, Skills, and Abilities

• Thorough knowledge of local zoning codes, Community Development, and nuisance codes.
• Ability to effectively supervise, train, coach and evaluate staff performance.
• Ability to prepare and maintain comprehensive records and make necessary reports.
• Ability to effectively present programs and ideas orally and in writing and speak effectively to public groups and civic organizations.
• Ability to establish and maintain effective working relationships with employees, officials, and the public.
• Ability to enforce code requirements with tact and impartiality.
• Ability to communicate effectively verbally and in writing.
• Ability to organize, coordinate, and supervise office and field functions.
• Prioritizes and plans work activities and uses time efficiently.
• Demonstrates accuracy and thoroughness, monitors own work to ensure quality, and applies feedback to improve performance.
• Interacts and communicates clearly with coworkers, citizens, and vendors in a courteous, friendly manner.
• Manages difficult situations, responds promptly to needs, solicits consultant feedback to improve service, responds to requests for service and assistance and meets commitments.
• Exhibits tact, consideration, and patience in difficult situations.
• Approaches sudden, unexpected challenges effectively with confidence.
• Punctual, follows instructions, responds to management direction, and solicits feedback to improve performance.

• Problem-Solving - Identifies and resolves problems time efficiently; Gathers and analyzes information; Develops solutions; Uses reason.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Organizes or schedules other tasks; Develops realistic action plans.
• Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds well to questions; Demonstrates presentation skills; Participates in meetings.
• Written Communication - Writes clearly and concisely; Edits work; Presents numerical data effectively; Able to read and interpret written information.

OTHER REQUIREMENTS

May work an adjusted schedule for assisting in events and needs of the city occurring after 5:00 p.m., such as meetings or planned events to include nights and weekends as city and departmental needs require.

Work is in an office setting and a field environment; required to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; walk on uneven terrain, loose soil, and sloped surfaces; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations; to operate equipment and vehicle; and to verbally communicate to exchange information. Must be flexible and able to adapt to frequent changes in work priorities.  

REQUIREMENTS INCLUDED IN THIS CLASS SPECIFICATION MAY BE SUBJECT TO MODIFICATION IN ORDER TO REASONABLY ACCOMMODATE INDIVIDUALS WITH DISABILITIES WHO ARE OTHERWISE QUALIFIED TO PERFORM THE ESSENTIAL DUTIES OF THE JOB.