Georgia Local Government Access Marketplace

The leading source of local government job opportunities in Georgia.

Listing< Detail
All listings

Administrative Assistant

City of Ringgold

Listing Summary



JOB TITLE:     Administrative Assistant                          REPORTS TO: City Manager



This is a full-time position performing work in the Administration Department, who reports directly to the City Manager.  The main purpose of this position is customer service.



High School Diploma or GED required with two years of experience in general office and secretarial work or related area; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position.



  • The ability to communicate effectively/professionally with public and co-workers.
  • The ability to coordinate hands and eyes in using automated office equipment.
  • To be physically able to operate a variety of office equipment, such as a typewriter, computer, printer, fax machine, copier, telephone, transcriber, etc.
  • To be able to use body members to work, move or carry objects or materials.
  • To be able to exert up to twenty pounds of force occasionally, and/or up to ten pounds frequently
  • To be able to lift and/or carry weights of twenty pounds:  physical demand requirements are at levels of those for sedentary work
  • The ability of speaking or signaling to people to convey or exchange information
  • The ability to read a variety of informational documentation, directions, instructions, methods, and procedures.
  • The ability to acquire knowledge of topics related to primary occupation
  • The ability to record and deliver information, to explain procedures, to follow verbal and written instructions
  • The ability to deal with people beyond giving and receiving instructions.
  • To be adaptable to performing under moderate stress when confronted with an emergency.
  • Proficient in Microsoft Word and Excel.



  • General Customer Service:
  • Answer multi-line phone, assist caller as needed and transfer to any necessary party.
  • Assist customers and other departments with inquiries both in person and via phone.
  • Accept and process applications, deposits and rental fees for various City venues and City events.


  • Water -
  • Post utility payments as received via mail, phone and in person.
  • Accept and process applications for new water service.
  • Daily and monthly reconciliation of monies received and preparing daily deposits.
  • Assist customers with utility questions to include usage questions, terminations, and general water issues.
  • Check drop box morning and lunch for payments.
  • Prepare monthly Cash Receipting


  • City Tax
  • Accept and process applications for new businesses.
  • Process annual insurance tax
  • Mail end-of-year renewal licenses
  • Post payments for new and renewed various taxes
  • Prepare and mail new certificates.
  • Prepare delinquent list, mail notices, and follow through with businesses in delinquent status.
  • Process payments from GMA as necessary.


  • Police -
  • Enter citation and report payments.
  • Answer the police line and direct as necessary.
  • Assist public with obtaining accident/incident reports.
  • Maintain confidentiality in all City and Police related matters.


  • General Duties -
  • Issue purchase orders to other departments through Microsoft Teams.
  • Open and close City Hall as scheduled.
  • Process requests for Brush and Junk removal through Microsoft Teams
  • Keep refrigerator stocked with water and sodas.
  • Distribute mail to various departments.
  • Create work orders on Iworqs program.
  • Assist Code Enforcement Officer with sign permits and alcohol permits
  • Process Hotel and Alcohol taxes and follow through with procedures.
  • Process Anderson Cemetery Baxter Addition Fund Contributions and follow through with procedure.
  • Process any miscellaneous payments as needed.
  • Assist other departments as needed.
  • Track, order and maintain supplies as needed.
  • Maintain confidentiality in City related matters.


Listing ends on: