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Human Resources Manager

Chatham County

Listing Summary


Chatham Area Transit (CAT) delivers public transportation services that connect people to the places they want and need to go reliably, safely, and sustainably.  With a workforce of 300 team members, CAT serves the Chatham County area of 296,266 residents with fixed bus routes, mobility paratransit services, and ferry services spanning a wide geographic area of the County. In the last several years, CAT has expanded its fleet to include electric buses and vans, implement pilot program to serve the differently-abled population, is working towards the implementation of a micro-transit mode of public transportation service delivery, added bike racks in strategic locations, implemented a Student Zero-Fare Pilot Program for students to use CAT services at no cost, and has made great stride in enhancing community partnerships.   Chatham Area Transit is “Always on the Move,” and has implemented a Master Transit Plan that will meet the growing and changing needs of our region for years to come. As service delivery expansion occurs, the need for qualified applicants increases, the Human Resources Manager must meet the challenges that comes with employee recruitment, development, and retention.

CAT is seeking an experienced human resources professional to manage its human resources operations.  The Human Resources Manager will play a vital role in helping CAT to meet its current needs and to achieve its future goals.  The successful candidate will be adept at addressing complex employee and labor-management relations issues with tact and skill, and will be a key player in helping to resolve issues and foster a healthy and harmonious workplace culture. Excellent problem-solving, organizational, and communication skills are essential.


The Human Resources Manager is responsible for the overall management and administration of the human resources function within the organization, including recruiting and hiring, employee and labor relations, compensation, benefits, training and development, compliance, and policy and procedure development.  Under the direction of the Chief Financial Officer and working closely with the leadership team, the Human Resources Manager is responsible for the delivery of human resources services that meet the operational and strategic needs of the organization’s various operating units and divisions.



Manages the work activities of subordinate staff; monitors and evaluates performance; provides coaching, training, and guidance to achieve optimal job performance; recommends disciplinary actions, as needed; participates in the selection and hiring of HR staff.

  • Manages the recruiting, hiring, pre-employment, and onboarding processes for vacant positions.
  • Proactively handles employee relations issues.  Assists managers with performance management issues.  Investigates and responds to complaints from employees; provides employee relations guidance to employees and managers; assists in mediating and recommending solutions to disputes. Identifies potential problem areas and proposes effective solutions and remedies.
  • Participates in union labor relations issues, including grievances, appeals, written responses, and Collective Bargaining Unit negotiations.
  • Researches and benchmarks compensation levels for jobs and recommends appropriate salary levels and structures;
  • Administers employee benefits; conducts annual Open Enrollment process; assists employees with enrollment and claims issues and problem resolution.
  • Develops, updates, and implements human resources policies and procedures; develops and maintains departmental Standard Operating Procedures; develops department goals, objectives, and systems.
  • Provides training and education to department managers and staff to ensure CAT’s compliance with federal, state, and local legal and regulatory requirements.
  • Assists in the development and management of the department’s annual budget.
  • Performs directly related duties as assigned.


Bachelor’s Degree in human resources management, labor relations, public or business administration or a closely related field, and seven (7) years of broad-based professional human resources experience, at least one (1) of which included supervision of human resources staff, or any equivalent combination of education, training, and experience.  Experience in a union or similar labor management environment preferred.  Active SHRM or HRCI certification highly desired.

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