This is a full-time position and receives all benefits afforded to regular employees. This position requires working 40 hours per week.
Summary: The purpose of this classification is to provide clerical support and technical assistance in the administration of various human resources functions to include recruitment and employment, compensation administration, benefits administration, and records retention.
Essential Functions of the Job: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. This classification is part of the broad-band compensation plan. Duties listed may not be performed by all incumbents, and level may be assigned in accordance with the skills and proficiencies demonstrated by the incumbent.
- Provides secretarial/administrative support for Human Resources; processes a variety of documentation associated with department operations within designated timeframes and per established procedures.
- Provides secretarial support for management personnel, officials, and/or staff of assigned department; screens telephone calls, mail, e-mail, and other communications and initiates appropriate action/response; composes, types, edits, or proofreads correspondence; records and/or transcribes dictation; maintains calendars and schedules meetings, appointments, interviews, or other activities; coordinates travel arrangements, accommodations, conference registrations, or related plans for department staff.
- Serves as liaison between the Human Resources department and other county departments/divisions, department directors, staff members, county officials, the public, key community leaders, outside agencies, the media, and all other individuals or organizations; conveys information among division/department personnel.
- Maintains employee files and records systems; prepares and sets up files; sorts/organizes documents to be filed; files documents in designated order; retrieves/replaces files; shreds/destroys confidential or obsolete documents.
- Performs reception functions; answers telephone calls and greets visitors; ascertains nature of business, directs callers/visitors to appropriate personnel, and records/relays messages; initiates and returns calls as necessary; dispatches service calls to staff members.
- Performs customer service functions; provides information/assistance regarding department services, activities, procedures, fees, or other issues; distributes forms/documentation as requested; assists individuals in completing forms; responds to routine questions or complaints and initiates problem resolution.
- Receives moneys in payment of various fees/services; records transactions and issues receipts; prepares bank deposits and forwards revenues as appropriate.
- Types, composes, transcribes, prepares, or completes various forms, reports, correspondence, logs, schedules, lists, vouchers, requisitions, payroll sheets, budget documents, balance sheets, bank deposits, billing statements, spreadsheets, charts, or other documents.
- Receives various forms, reports, correspondence, logs, calendars, schedules, invoices, time sheets, attendance records, payroll reports, worker’s compensation forms, regulations, policies, procedures, rules, regulations, catalogs, manuals, directories, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate.
- Conducts research and provides information regarding departmental issues. Assist with Open Records Request as needed. Coordinates department purchasing activities; monitors inventory of department equipment, forms, and supplies forms; ensures availability of adequate materials to conduct work activities.
- Processes documentation pertaining to payroll or personnel activities; reviews timesheets and time cards for accuracy and completeness; makes applicable calculations and researches discrepancies; maintains current attendance/leave records; prepares payroll worksheets/reports and forwards for payment; distributes paychecks; completes required injury reports and ensures proper medical attention for employees injured on the job; monitors payment of worker’s compensation related bills and calculates salary payments to injured employees; assists in processing new employees, to include taking photograph, obtaining fingerprints, setting up voice mail, and entering data into computer; sets up and maintains employee files.
- Compiles and/or monitors various administrative and/or statistical data; performs research and makes applicable calculations; prepares/generates a variety of reports relating to department operations; submits reports to appropriate individuals or agencies.
- Operates a computer to enter, retrieve, review, or modify data; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, database, desktop publishing, bookkeeping, Internet, e-mail, or other programs; performs basic maintenance of computer system and office equipment, such as backing up data or replacing paper, ink, or toner; coordinates service/repair activities as needed.
- Performs general/clerical tasks, which may include making copies, sending/receiving faxes, updating department manuals/documentation, opening/distributing incoming mail, processing outgoing mail, or assisting with large mail-out projects.
- Communicates with supervisor, employees, community service workers, other departments, county officials, law enforcement agencies, vendors, sales representatives, insurance companies, attorneys, court officials, victims, offenders, parole/probation officers, social service agencies, the public, media contacts, state/federal agencies, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
- Maintains confidentiality of departmental issues and documentation.
- Provides assistance or backup coverage to other employees or departments as needed; performs other duties as required.
Qualifications: High school diploma or GED; supplemented by college level course work or vocational training in secretarial science, basic bookkeeping, and personal computer operations; supplemented by three (3) years previous experience and/or training that includes secretarial work, bookkeeping, office administration, customer service, database maintenance, and personal computer operations, with experience in Human Resources preferred; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Special Requirements: Valid Driver's License is required.
GLYNN COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
GLYNN COUNTY HAS A TOBACCO AND SMOKE-FREE POLICY
SALARY RANGE: $29,224.02-$35,069.00 - DOQ