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Risk Coordinator

Clayton County Board of Commissioners

Listing Summary

Title Classification: Risk Coordinator

Purpose of Classification

Assist and/or process various types of claims involving Clayton County by ensuring compliance with Clayton County Board of Commissioners (CCBOC) Insurance Policies and accepted practices, laws, and/or resolutions within the State of Georgia or review and offer appropriate insurance recommendations/requirements sufficient to protect the County from loss. Incumbent reports to the Risk Administrator.

Essential Functions

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Sends claim forms with instructions to constituents making allegations of liability or responsibility against the county for any issue and from any party (internal or external); enters claims into Risk Information Management System (RIMS); sets up files; reviews and evaluates claims for validity; requests additional information to ensure a proper evaluation; sets claims reserves; conducts/assists in investigation of claims; assists/recommends varied loss prevention measures; assists in settlement negotiations with constituents, adjusters, and attorneys; reports appropriate claims to varied carriers as needed/required by individual insurance policies. Such claims include, but are not limited to, Property Damage, Law Enforcement Liability, Public Official Liability, Employment Practices Liability, Aviation, Fiduciary, Crime Claims and/or Statutory Bond issues, and complicated excess insurance policies.

Reviews/monitors and properly records legal bills, expert charges/billing to include the necessity of the hiring of such experts and claims settlements. Assist in financial and record audits of claims. Responds to inquiries from the public, County departments, and insurance carriers. Assist in the response to public records requests as they relate to Risk Management issues. Ensures a proper Records System is in place to track public records request. If request eventually becomes related to a future claim, the system ensures a quick transfer of the release and/or response to such records request in the claims file.

Coordinates all claim activities with County Attorney’s Office relative to immunity defenses and liability, when needed. Obtain authority from Risk Administrator on all monetary payments related to claims.

Maintains accurate loss records through proper documentation in the Risk Management System (RIMS) to include, but not limited to, ensuring proper reserves, claims loss type coding, proper claims count, charged department, claims allegations, all costs associated with claims.

Files claims against adverse carriers and/or Subrogate for damages to County property where allowable under CCBOC Risk Management Program.

Advise Risk Specialist of all claimants (automobile drivers) without current automobile insurance that meets State of Georgia requirements to be reported to State of Georgia Insurance Department.

Acts as liaison between the County departments and claimants; acts on behalf of County departments in representing their interest in varied claims.

Assists in the development and implementation of a claims or incident reporting system, policies and standard operating procedures relative to risk management/claims issues countywide as needed.

Maintains proper paper files to support each claim; archives files as appropriate. Ensures files are organized in a fashion that is the current activity or status of such claim can be easily understood/interpreted.

Provides claims reports to the risk of all losses and status of open claims to the Risk Administrator, CCBOC Broker, or any CCBOC carrier upon request.

May assist in the procurement of CCBOC insurance policies to include renewals.

Must have the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards on varied Risk Management issues/claims; the ability to utilize and/or understand a wide variety of reference and descriptive data and information to include, but not limited to, the creation of varied reports, correspondence, case law, statutory law, and county resolutions and ordinances.

Must have the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives; ability and skill in exercising judgment, decisiveness, and creativity in situations involving a variety of complicated and/or general claims or risk management issues and/or pre-defined duties.

Must have knowledge of and the ability to apply relevant claims laws, rules, ordinances, and resolutions.

Reviews Request for Proposals, Requests for Bids, contracts, Memoranda of Understanding, Leases and any other document that may bind the county with an outside vendor or company and offer appropriate insurance recommendations/requirements sufficient to protect the county from loss.

Ensures the entire contract and any supplemental documents have been reviewed and the appropriate risk transfer language/contract covenants are sufficient to protect the County and ensures that supplementary documents do not negate any previous risk transfer mechanisms such as insurance or specific contract language, through varied risk transfer techniques to include, but not limited to, limitations of liability, changes to indemnification, or the lack of required insurance endorsements and other varied insurance language clauses.

Reviews incoming Certificates of Insurance as related to insurance requirements supplied to agreements listed above and ensures all coverages are valid to include appropriate endorsements, proper A.M. Best Rating, levels and types of coverages.

Reviews contracts, Memoranda of Understanding, Leases, and any other document that may bind the County with an outside party and ensures the County accepts the appropriate levels of risk through varied risk transfer language and insurance. Requests Certificates of Insurance from the CCBOC Broker as required by written contract and/or advise and supplies applicable information to the Human Resources Specialist on which type of Certificates of Insurance are necessary for Broker to issue an outside party where required by written contract (on occasion may handle request).

Reviews Special Event Applications and related documents; analyzes risks and required insurances. Prepares and/or supplies the appropriate Parks and Recreation individual and his/her legal representative with the appropriate Special Events Insurance Addendums.

Contacts outside Brokers to verify that coverages are valid and that specific policies meet endorsement requirements and specified A.M. Best Ratings.

May assist in the procurement of CCBOC insurance policies to include renewals.

Additional Functions

Perform miscellaneous tasks, which may include tying documents, filing documentation, sending faxes, or making copies of documents.

Performs other related duties as required.

Minimum Qualifications

High school diploma or GED; supplemented by five (5) years’ experience that includes property, casualty, liability, subrogation, and worker’s compensation/Employers’ Liability and other varied types to include Crime and/or Bonding issues and Fiduciary claims; or Bachelor’s degree; supplemented by one (1) year experience, preferred, that includes property, casualty, liability, subrogation, and worker’s compensation/Employer Liability and other varied types to include Crime and/or Bonding issues and Fiduciary claims. Must possess and maintain a valid Georgia driver’s license.

ADA Compliance

Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Investigations will require vehicle travel, (requiring the ability to drive) normally within the County, to view damaged vehicles, reconstruct the incident, interview witnesses, etc.

Sensory Requirements: Most tasks require the ability to perceive and discriminate visual cues or signals. Most tasks require the ability to communicate orally and to hear clearly.

Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.

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