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Administrative Assistant 2

City of Ringgold

Listing Summary

JOB TITLE:     Administrative Assistant #2 (front desk position, vault side)

REPORTS TO:     City Manager


This is a full-time position performing work in the Administration Department, who reports directly to the City Manager.  The main purpose of this position is customer service.


High School Diploma or GED required with two years experience in general office and secretarial work or related area; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position.


  • The ability to talk and hear
  • The ability to coordinate hands and eyes in using automated office equipment
  • To be physically able to operate a variety of office equipment, such as a typewriter, computer, printer, fax machine, copier, telephone, transcriber, etc.
  • To be able to use body members to work, move or carry objects or materials.
  • To be able to exert up to twenty pounds of force occasionally, and/or up to ten pounds frequently
  • To be able to lift and/or carry weights of twenty pounds:  physical demand requirements are at levels of those for sedentary work
  • The ability of speaking or signaling to people to convey or exchange information
  • The ability to read a variety of informational documentation, directions, instructions, methods and procedures
  • The ability to acquire knowledge of topics related to primary occupation
  • The ability to record and deliver information, to explain procedures, to follow verbal and written instructions
  • The ability to deal with people beyond giving and receiving instructions.
  • To be adaptable to performing under moderate stress when confronted with an emergency


  • General Customer Service:
  • Answer phone
  • Answer customer inquires
  • Assist with questions from walk-in customers
  • Take applications, deposits and rental fees for Depot and Patriot Hall
  • Take applications for Little General Park Ringgold Pavilion, keep schedule of events, make a sign, enter reservation in Access
  • Take applications for Memorial Flags and post payments
  • Post Anderson Cemetery Baxter Addition Fund Contributions
  • Give Directions


  • Water -
  • Post water payments
  • Take applications for new water service, post payment and issue work orders
  • Balance money drawer and run reports daily
  • Take change of address, termination, name change, bank draft, etc. and give to the appropriate person


  • Iworq -
  • Create work orders
  • Print daily work order reports for Dan
  • Enter new vehicles


  • Supplies -
  • Track supplies
  • Order supplies
  • Store supplies
  • Enter supplies in/out Excel spreadsheet


  • Police -
  • Take payments and enter in computer
  • Answer police line and send to dispatch or take message
  • Release copies of Accident and Incident reports


  • General Duties -
  • Issue purchase orders
  • Open and close building as scheduled
  • Take junk and brush pick-up requests
  • Keep refrigerator stocked with water and sodas
  • Dan projects – as assigned

Listing ends on: