Listing Summary

JOB TITLE:     Administrative Assistant #2 (front desk position, vault side)

REPORTS TO:     City Manager

GENERAL STATEMENT OF JOB:

This is a full-time position performing work in the Administration Department, who reports directly to the City Manager.  The main purpose of this position is customer service.

MINIMUM TRAINING REQUIRMENTS:

High School Diploma or GED required with two years experience in general office and secretarial work or related area; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position.

MINIMUM QUALIFICATIONS REQUIRES:

• The ability to talk and hear
• The ability to coordinate hands and eyes in using automated office equipment
• To be physically able to operate a variety of office equipment, such as a typewriter, computer, printer, fax machine, copier, telephone, transcriber, etc.
• To be able to use body members to work, move or carry objects or materials.
• To be able to exert up to twenty pounds of force occasionally, and/or up to ten pounds frequently
• To be able to lift and/or carry weights of twenty pounds:  physical demand requirements are at levels of those for sedentary work
• The ability of speaking or signaling to people to convey or exchange information
• The ability to read a variety of informational documentation, directions, instructions, methods and procedures
• The ability to acquire knowledge of topics related to primary occupation
• The ability to record and deliver information, to explain procedures, to follow verbal and written instructions
• The ability to deal with people beyond giving and receiving instructions.
• To be adaptable to performing under moderate stress when confronted with an emergency

JOB FUNCTIONS:

• General Customer Service:

• Answer phone
• Answer customer inquires
• Assist with questions from walk-in customers
• Take applications, deposits and rental fees for Depot and Patriot Hall
• Take applications for Little General Park Ringgold Pavilion, keep schedule of events, make a sign, enter reservation in Access
• Take applications for Memorial Flags and post payments
• Post Anderson Cemetery Baxter Addition Fund Contributions
• Give Directions

 

• Water -

• Post water payments
• Take applications for new water service, post payment and issue work orders
• Balance money drawer and run reports daily
• Take change of address, termination, name change, bank draft, etc. and give to the appropriate person

 

• Iworq -

• Create work orders
• Print daily work order reports for Dan
• Enter new vehicles

 

• Supplies -

• Track supplies
• Order supplies
• Store supplies
• Enter supplies in/out Excel spreadsheet

 

• Police -

• Take payments and enter in computer
• Answer police line and send to dispatch or take message
• Release copies of Accident and Incident reports

 

• General Duties -

• Issue purchase orders
• Open and close building as scheduled
• Take junk and brush pick-up requests
• Keep refrigerator stocked with water and sodas
• Dan projects – as assigned