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PURPOSE OF CLASSIFICATION
The purpose of this classification is to provide administrative and clerical support to Code Board hearings,
Business License Review Board hearings; coordinate open record requests and tracking complaints in Community Development Department. Work involves; preparing reports, correspondence, and other materials for board hearings; entering and retrieving information from department databases; maintaining accuracy of data collected; and assisting callers, customers, the general public, and/or visitors. Work is performed under the general supervision of the division manager.
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from fhe classification if the work is similar. related, or a logical assignment for this classification. Other duties may be required and assigned. Other duties may be required and assigned.
Coordinates and processes all documentation needed to prepare for Code Board Hearings
Coordinates and processes all documentation needed to prepare for Business License Review Board Hearings.
Perform the duties of Clerk for Code Board Hearings and License Review Board Hearings and prepare Hearing minutes for both Boards.
Assist Code Enforcement Officers with Code hearing package preparation and back up research support
Assist Business license Inspectors with inputting complaints, making phone calls, and general support of code enforcements activities.
Tracks all complaints received by phone, email and County's complaint system GovQA.
Coordinates Open Records Requests, inquiries, and complaints.
Prepares department documents, records, reports and forms requiring knowledge of programs, policies, ordinances, county codes and procedures. Researches, compiles, consolidates, and/or tabulates information; incorporates information into requested reports and other prepared materials; proofreads for accuracy and completeness; and distributes upon approval.
Tracks department citation revenue; preparing reports, correspondence, and establishing and maintaining department records, databases, automated files and reports for Management.
Answers department telephones; provides assistance for requested documents and information; refers callers to other staff members as appropriate; and takes messages.
Enters information into department/office software program EnerGov, updates information; creates new spreadsheets/files; and purges old data as appropriate. Researches information from databases and incorporated into reports, summaries and other assignments; Reviews, verifies and/or processes incoming documents and forwards or disburses as appropriate.
Performs miscellaneous tasks; Supports other departmental administrative tasks; Performs other related duties as required.
High school diploma or GED; supplemented by three (3) years in an office environment: or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Physical Ability: Tasks require the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).
Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, depth, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions such as dirt, dust, pollen, wetness, humidity, rain, temperature extremes, or traffic hazards.
Clayton County, Georgia, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.