This position performs highly responsible administrative work in analyzing and evaluating complaints of discrimination as prohibited by the Equal Employment Opportunity (EEO) laws, orders, and regulations. Performs a wide variety of analytical duties including problem identification, fact-finding, determining cause and effect relationships, making conclusions, and recommending a decision, or proposing action in a culturally diverse work force. Works with the Administrator, Deputy Administrators, Human Resources, department heads, management, elected officials, attorneys, and employees to provide insight relative to EEO matters and decisions.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Counsels employees having potential EEO complaints and works with employees and managers to resolve EEO problems informally.
- Conducts discrimination complaint investigations. Interviews charging parties, respondents, and witnesses to obtain evidence, provide guidance, and resolve issues relevant to the allegations of discrimination. Compiles and prepares reports of findings. Provides recommendations for the resolution of grievances or complaints of discrimination to the Director.
- Assists higher-level administrators and participates in planning, organizing and implementing various training programs relating to cultural diversity, as needed.
- Functions as an objective monitor in the County's interview process for competitive job postings, as needed.
- Presents quarterly reports to Director and is responsible for preparing the EEO-4 report and submitting to the EEOC. Prepares Affirmative Action Plans, as needed.
- Attends meetings and participates as a representative on special committees and task forces related to EEO/Diversity issues.
- Meets with and assists Augusta, Georgia attorneys in preparing conciliation or defense of EEOC discrimination cases, as needed.
Education: Bachelor's degree in public administration, human resources, psychology, labor relations or any closely related field.
Experience: Five (5) years' experience investigating discrimination complaints, developing and/or implementing EEO/diversity programs for an organization. Legal and dispute resolution knowledge and skills highly desired.
- Knowledge of state and federal laws
- Knowledge of relevant local codes and ordinances
- Knowledge of procedures for conducting investigations
- Knowledge of employment practices in the public sector including recruitment, selection, employee relations, discipline, pay and classification, employment records, departmental structures, career patterns, job qualifications, and the role of the employment agency
- Ability to facilitate the resolutions of employee grievances and public complaints relative to EEO
- Ability to establish and maintain effective working relationships with County officials and employees
- Ability to communicate effectively
- Skill as a negotiator
- Skill as a trainer
- Data Utilization: Requires the ability to coordinate, manage, and/or correlate data. Includes exercising judgment in determining time, place and/or sequence of operations, referencing data analyses to determine necessity for revision of organizational components, and in the formulation of operational strategy.
- Human Interaction: Requires the ability to apply principles of negotiation. Performs such in formal situations within the context of legal guidelines.
- Verbal: Requires the ability to utilize consulting and advisory data and information, as well as reference, descriptive and/or design data and information as applicable.
- Math: Requires the ability to perform calculations for essential job functions.
- Functional Reasoning: Requires the ability to apply principles of logical or synthesis functions; to deal with several concrete and abstract variables; and to analyze major problems that require complex planning for interrelated activities that can span one or several work units.
- Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in critical and/or unexpected situations involving moderate risk to the organization.
- Physical Abilities: Tasks require the ability to perform sedentary to light work.
- Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals.
- Environmental Factors: Essential functions are performed without exposure to adverse environmental conditions.