Performs professional work to research, evaluate, plan, organize, coordinate and implement field inspections to ensure compliance with the City of Douglasville Land Development Code, and local ordinances.
Under administrative direction, directs, manages, supervises, and coordinates the activities and operations of Code Compliance including general code enforcement and business licensing. Coordinates assigned activities with other divisions, departments, and outside agencies; and provides highly responsible and complex administrative support to the community Development Director. Work is performed under the direct supervision of the Community Development Director.
The Ideal candidate is a collaborative leader with outstanding character, integrity and professionalism who will strengthen community-wide confidence in Code Compliance efforts. The Code Compliance Manager is a proven and effective communicator with a “can do” attitude, demonstrating negotiation skills to create a culture of “getting to yes” for both the citizens and the community.
ESSENTIAL JOB FUNCTIONS
- Assumes management responsibility for assigned services and activities of the Code Compliance Department including enforcement of certain building, Health and Safety, Business and Professions, vehicle, and municipal and zoning codes that protect health, safety, and general welfare of residents and visitors.
- Develops, implements and supervises a code compliance program involved in the efficient and effective enforcement of codes related to housing, dangerous buildings, abandoned/inoperative vehicles, trash, weeds, business operating without proper business license, improper or illegal signage, and other health and safety violations.
- Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommends and administers policies and procedures.
- Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels.
- Plans, directs, coordinates, and reviews the work plan for assigned staff involved in investigating code violations and initiating procedures to abate violations; assigns work activities, projects, and programs to implement Council Action Plan; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems.
- Participates in field activities and investigations; reviews reports prepared by Code Enforcement Officers; may issue citations and prepare requests for criminal complaints as appropriate; prepares cases for prosecution; prepares materials for Council hearings; may testify in court regarding compliance action.
- Reviews and analyzes statistical information from reports; track case information and review data entry for consistency.
- Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures.
- Develops procedures involved in the enforcement of codes and regulations including methods and techniques of conducting and documenting field investigations.
- Participates in legal procedures involved in the enforcement of land use and environmental regulations.
- Prepares court documents and procedures including procedures for citation issuance and obtaining various types of inspection warrants.
- Will be required to operate a motor vehicle and issues summonses for violations found and performance of assigned tasks.
- Performs other related duties as assigned by supervisor or designee.
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
Requires a Bachelor’s degree in Planning, Public Administration, Law Enforcement or related field preferred; Seven (7) or more years of progressively responsible professional experience in Planning, law enforcement or related field; or equivalent combination of education and experience, including five (5) or more years of supervisory or management experience.
KNOWLEDGE, SKILLS AND ABILITIES
- Has a highly articulate oral communicative style coupled with superior interpersonal and customer service skills;
- Embraces and effectively implements new ideas and is genuinely interested in the community and the broad range of code issues facing the City;
- Demonstrates strong knowledge of code compliance issues and practices;
- Demonstrates a keen understanding of international property maintenance code, relevant complex Georgia code requirements, laws and regulations, successfully navigating conflict and seeking position solutions.
- Knowledge of current trends and issues that affect and influence all aspects of code compliance;
- Knowledge of management and supervisory practices and principles;
- Knowledge of fiscal management, including budget preparation, expenditure control and record keeping;
- Skill in effectively supervising and motivating staff;
- Ability to develop and oversee budgets;
- Ability to facilitate public input processes and public meetings;
- Ability to mediate disputes and bring groups with opposing goals to resolution on issues in order to move forward with a project;
- Ability to make effective written and oral presentations;
- Ability to analyze and evaluate departmental operations and develop and implement plans to improve departmental efficiency;
- Ability to manage multiple projects at one time;
- Ability to establish and maintain effective working relationships;
- Knowledge of the operation GIS and GPS software applications;
- Ability to research public records, interpret and apply information appropriately.
- Ability to prepare reports, plans, and studies and to accurately interpret ordinances and codes;
- Ability to research public records, interpret and apply information appropriately;
- Ability to handle multiple interruptions, adjustments to priorities throughout the day;
- Knowledge of mapping principles, database management, map automation and analysis;
- Knowledge of database and file management systems; and
- Knowledge of development regulations concerning land use and environmental matters;
- Must possess or obtain within one year ICC Property Maintenance Inspector Certification.
- Must possess (GACE) Georgia Association of Code Enforcement Certification Level III.
The work is medium work and requires balancing, climbing, crouching, fingering, grasping, handling, hearing, kneeling, lifting, mental acuity, reaching, speaking, standing, stooping, talking, visual acuity, and walking.
The incumbent works in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.