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Communications Manager


Listing Summary

Communications Manager -911 Dispatch


This position is responsible for planning, organizing, and directing the work of the Dispatch Center.



  • Manages the operations of the Police Dispatch Center.
  • Trains, assigns, directs, schedules, supervises, evaluates, and disciplines personnel.
  • Performs GCIC/NCIC validations and Agency TAC.
  • Assists Communications Officer with complex situations as needed.
  • Develops and implements policies and procedures.
  • Coordinates GCIC training for Police Department staff.
  • Maintains the department’s business files.
  • Coordinates warrant pick-ups with officers and other agencies.
  • Performs related duties.



  • Knowledge of emergency telecommunication systems.
  • Knowledge of city geography and streets.
  • Knowledge of management and leadership techniques and procedures.
  • Knowledge of city personnel policies.
  • Knowledge of the operation of radio and communications equipment.
  • Skill in supervising and training others.
  • Skill in the operation of standard office equipment.
  • Skill in dealing with the public.
  • Skill in interpersonal relations.
  • Skill in maintaining records and preparing reports.
  • Skill in problem solving.
  • Skill in oral and written communication


  • Knowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to basic skills typically associated with a high school education.
  • Experience sufficient to thoroughly understand the work of subordinate positions to be able to answer questions and resolve problems, usually associated with five or more years experience or service.
  • Possession of or ability to readily obtain a valid driver’s license issued by the State of Georgia for the type of vehicle or equipment operated.
  • Possession of or ability to readily obtain GCIC/NCIC certification.

Location:Lawrenceville Police Department, Lawrenceville, GA 30046Department:Communications/911

Job Status:Full-Time; Rate of Pay:$62,537.73 - $77,813.51 Depending on Qualifications 


The City of Lawrenceville is an Equal Opportunity Employer. All qualified applications will receive consideration for employment regardless of race, color, religion, sex, national origin, disability or any other status protected by applicable Federal, State, or local laws.

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