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Assist the systems administrator with desktop support, troubleshooting desktop hardware/software issues, and carrying out projects as assigned.
Essential Functions, Duties and Responsibilities
Serves as the support staff to the systems administrator
Provides IT assistance to staff regarding day to day issues while communicating and transmitting information accurately.
Properly document support, repair, and project activities.
Knowledge, Skills, & Abilities Required for Job Performance
Working Conditions/Physical Demands
This work is usually done in an office setting and is typically performed while sitting at a desk and intermittingly standing, stooping, bending, kneeling, crouching, or walking.
Much of this work is done without direct supervision and requires a strong work ethic with an emphasis on organizational, time management, and multi-tasking skills.
This work may require lifting objects up to 30 lbs. without accommodation.