E911 and EMA Director

POSITION VACANCY ANNOUNCEMENT

Position: E911 and EMA Director (FT)                                                         

Department: E-911               

Starting Pay Rate: $90,000/annual – $100,000/annual                

FLSA Status: Exempt

Posting Date: July 7, 2025                                                                                  

Closing Date: August 7, 2025

Job Summary:

This position is responsible for managing, coordinating, and directing the overall operations of the E-911 Central Communications’ 24-hour emergency dispatch center and in the management of the County’s emergency management operations.

Major Duties:

·   Supervises, directs, and evaluates assigned staff, processes employee concerns, and problems.

·   Schedules and directs work, counseling, and discipline of employees.

·   Conducts employee performance appraisals.

·   Recruits and hires staff; ensures orientation and training for staff.

·   Oversee the development and approve training manual and testing programs.

·   Interviews applicants and approve background checks.

·   Reviews and approves payroll.

·   Plans, develops, and manages departmental policies, procedures, and practices.

·   Creates new revisions and updates to standard operating procedures and dispatch procedures.

·   Approves off-site training, travel expenses for training, and new employee’s mandatory POSTS packets.

·   Research and reviews accreditation standards to prepare policies for compliance with requirements.

·   Maintains statistical data associated with 911 and EMA.

·   Ensures all communications equipment is functioning at all times, including CAD for daily use.

·   Oversee open records request from the public.

·   Diagnoses problems to refer to proper repair technician; coordinates maintenance contracts.

·   Oversee County radio systems.

·   Creates and oversees departmental budget; develops and implements a 5-year CIP plan.

·      Prepares cost estimates and submits justifications for budget items, purchases supplies, and equipment.

·      Monitors emergency and non-emergency phone calls taken by 911; monitors dispatched radio traffic.

 

·   Recommends and follows through on investigatory and disciplinary action/review as necessary.

 

·   Provides on-call, all-hazard emergency coordination support.

 

·   Ensures yearly training for Georgia Emergency Management Agency (GEMA) and 911 is maintained for certifications.

 

·   Provides official requests to GEMA for assistance during emergencies or disaster situations.

·   Participate in outside committees relating to public safety; maintain professional knowledge and development by attending seminars and training programs.

·   Updates GEMA/FEMA required reporting to include County work plan, Local Emergency Operating Plan (LEOP), Hazardous Mitigation Plan, Emergency Management Performance Grant (EMPG).

·   Serve as public information officer with news media as needed.

·   Maintain Storm Ready status.

·   Manages the EOC during emergencies.

·   Prepare documentation required for Presidential Declarations.

·   Participate and report yearly exercises into the state.

·   Apply for GEMA/FEMA related grants.

·   Performs other related duties as required for the efficient operations of the department.

Minimum Qualifications: 

·         Possession of a Bachelor’s Degree in a course of study related to the occupational field.

·         Three to five years of experience sufficient to thoroughly understand the diverse objectives and functions of the subunits in the division/department in order to direct and coordinate work within the division/department.

·         Possession of or ability to readily obtain GCIS/NCIC certification.

·         Possession of or ability to obtain POST Communications Officer certification.

·         Possession of or ability to obtain Certified Emergency Manager (CEM) certification.

·         Or any equivalent combination of education, training, and/or experience which provides the requisite knowledge, skills, and abilities for the job.

The successful candidate must complete a Background/Reference Check and Pre-Employment Drug Screening prior to the start of employment.

To Apply: All applicants must complete a Habersham County employment application. Applications can be found online at www.habershamga.com.  Applications and a detailed job description can be picked up at the Habersham County Human Resources Department, Administration Building located at 130 Jacob’s Way, Clarkesville, GA 30523 in room 303. For more information please call (706) 839-0214. Habersham County is an Equal Opportunity Employer and Drug Free Workplace.