Job Summary: This position is responsible for providing clerical and administrative support for the Police Department. Work involves general office work such as mailing, filing reports, and making copies of accident and incident reports. Responsibilities also include receiving payments for fines and other fees as well as assisting officers and the public with reports, fine information, background checks, fingerprinting, and other requests.
Major Duties:
· Assists with general office work such as answering telephones, filing, making copies for files and the public, faxing, emailing and other general office duties.
· Receives and screens incoming telephone calls from the public and other public safety agencies; categorizes and prioritizes calls.
· Assists the public by providing directions and information and with other requests such as reports, background checks, fingerprinting and impounded vehicles.
· May perform miscellaneous duties such as entering data from police reports to computer, accepting and receipting money for accident and incident reports, city permits, and others.
· Accounts for and prepares deposits for all monies received through support services.
· Runs employment background checks through GCIC and enters information via Internet for information.
· Processes all paperwork and photographs all applicants for permit issues through the city.
· Fulfills open records (FOIA) requests for the police department.
· Performs duties and exhibits an attitude that is consistent with the vision as set forth by the Chief of Police.
· Overtly displays a positive attitude that sincerely supports and encourages the betterment of the City of Powder Springs, the citizenry, city officials, supervision, counterparts, and subordinates.
· Assists the Administrative Bureau Commander with other tasks that he/she deem necessary.
· Performs other related duties as assigned.
Knowledge Required by the Position:
· Knowledge of modern office practices, methods, equipment, and standard clerical procedures.
· Knowledge of basic math and accounting practices.
· Knowledge of, or ability to learn the department’s rules, regulations, policies and procedures.
· Knowledge of, or ability to learn, State and Federal laws, regulations, and policies of the Georgia Crime Information Center (GCIC).
· Skill in operating a computer
· Skill in using GCIC.
· Skill in oral and written communications.
· Ability to learn, understand and apply concepts, practices and procedures of the department.
· Ability to understand and follow quickly and accurately oral and written instructions.
· Ability to prepare clear and concise reports and maintain accurate records.
· Ability to maintain alphabetical and chronological files.
· Ability to work independently without specific instructions.
· Ability to establish and maintain effective working relationships with city employees and the general public.
· Ability to deal with the public tactfully and courteously by phone and in person.
Supervisory Controls: Work is performed under the direct supervision of the Administrative Bureau Commander.
Guidelines: Guidelines include federal and state laws, city ordinances, NCIC and GCIC procedures, City and departmental standard operating procedures. These guidelines are clear and specific but may require some interpretation in application.
Complexity: The work consists of a variety of administrative and clerical duties.
Scope and Effect: The purpose of this position is to support the efficient operation of the Police Department through coordination of a wide variety of administrative and clerical duties.
Personal Contacts: Contacts are typically with co-workers, police officers and other law enforcement officials, court personnel, vendors, other City employees and the general public.
Purpose of Contacts: Contacts are typically to exchange information, resolve problems and provide services.
Physical Demands: The work is typically performed with the employee sitting at a desk with intermittent standing.
Work Environment: The work is performed in an office setting that is moderately noisy.
Supervisory and Management Responsibility: There are no direct supervisory responsibilities.
Minimum Qualifications:
High School education or GED; one to two years’ experience administrative/clerical and customer service experience. Possession of or ability to readily obtain GCIC/NCIC certification; or equivalent combination of education and experience.
The City of Powder Springs is an Equal Opportunity Employer.
All applicants must complete a City of Powder Springs employment application. Applications may be downloaded and printed from the website at www.powderspringsga.gov or you may receive an application at City Hall located at 4483 Pineview Drive, Powder Springs, GA 30127.
Submit completed application to:
City of Powder Springs,
Rosalyn Nealy, Human Resources Director
P. O. BOX 46
Powder Springs, GA 30127
Closing Date: Open Until Filled
Do you have what it takes?