Assists in the planning and designing of programming, services, activities and/or events for assigned department: researches and develops, and assists in researching and developing, content for programming; assists in community needs assessments; gathers and reserves supplies/equipment as needed; creates handouts and informational supplements; and schedules programming.
Assists the implementation of, and implements, programming, services, activities and/or events for assigned department: conducts assigned classes for participants of different fitness/cognitive levels: recruits participants for new and existing classes; researches activities desired and requested by participants; gathers supplies and equipment; and provides skill demonstrations as needed.
Provides customer service to clients and the public: receives and responds to questions and requests for information; provides assistance and information related to center programs, services, materials, or other issues in assigned area; researches problems and initiates problem resolution; and enrolls clients for programs, services and materials.
Coordinates various programming and presentations for assigned area: communicates with community, groups, interested citizens, clubs, civic organizations, schools and related groups interested in education and development in assigned area; schedules speakers and presentations; and schedules activities and demonstrations.
Plans, leads, and supervises participants at various events: coordinates monthly recreational/social activities; arranges and organizes physical space and/or transportation; contacts various venues to schedule activities; and recruits participants.
Assists in the planning and implementation of public relations and communication for assigned department: creates and distributes flyers, schedules, calendars, brochures, emails and other promotional materials; maintains and updates email/mailing distribution lists; and attends public events/meetings.
Provides clerical support, as needed: completes, prepares and submits reports and forms on activities; updates weekly and monthly calendar; transcribes meeting minutes; utilizes petty cash fund; and maintains inventory of publications and other information for distribution.
Required to participate in various meetings and activities; and provides information and input regarding program activities, services, and needs.
Performs other related duties as assigned.
Minimum QualificationsHigh School Diploma or GED required; supplemented by two years of experience providing programs.
Preferred Qualifications
- Experience with customer service.
- Proficiency with Microsoft offices and basic computer skills, role requires data entry,
- Experience with the older adult community, or within a community/recreation center environment.
- Experience assisting with event planning (such as group activities, group trips and maintaining the calendar of center activities)
- High volume of telephone calls